Lorena Rios Email & Phone Number

Responsible for managing all aspects of the retail business, providing leadership and vision to the team to ensure that desired results are achieved. Oversee and direct the delivery of products, services or functions at group, regional or divisional levels of organizations all while creating and nurturing a culture of integrity, inclusion, and respect.Essential Functions: Achieve revenue and EBITDA targets while managing P&LRecruit, interview and hire managers and associatesTrain, mentor, and develop staff Ensure the proper staffing and coverage is in place through correct scheduling to forecasted salesBuilding strategies to maintain positive Customer Satisfaction scoresMaintain company and store merchandising standards, overseeing efforts to consistently present an organized, clean, and fun in-store experienceMaintain and foster an inclusive environment

Responsible for delivering a fantastic experience for customers and associates while achieving the financial results. Set out to inspire and develop the future leaders of the organization while setting clear expectations and create a productive working atmosphere in stores.Essential Functions:Direct and coordinate activities involving sales and services while focusing on delivering an exceptional customer experienceSupport and lead retail stores to execute high level of merchandising standardsMonitor reports to forecast sales, margin and expenses; develop effective ways to fill gaps in performance.Recruit, interview, select, hire, and promote associatesProvide guidance and direction and coaching to associates to help improve, including setting performance standards, monitoring performance, and conducting performance evaluationsOversee and develop district, managers, and associates while creating a highly collaborative environment built on passion, respect, and integrityHandle complaints, settling disputes, and resolving grievances and conflicts.

Responsible for leading the team accountable for ensuring that merchandise is properly received, properly stocked, brought to the sales floor, and merchandised according to planograms, promotions, and standards all while creating and nurturing our culture of integrity, inclusion, and respect.Essential Functions:Partner with the Store Manager and other members of the management team to achieve EBITDA, sales, and margin goalsEnsure proper staffing levels within the department including hire and train the operations associatesAssist in training all level of operations associatesShipping and receiving of gear and other store related itemsWarehouse organization and stocking and Maintenance of the facilityLoss prevention and safety, inventory management, cash management, and business reportingConduct standardized signage/pricing audits on a weekly basis, ensuring product is merchandised to planogram standards

Responsible shipping and receiving stock/shipments, administer daily tasks, and ensure product is merchandised for the customer to have a great experience.Essential Functions:Tasks related to inventory controlShipping and receiving of gearCycle Counting of Inventory (preparation and execution)Stocking and merchandising to a planogramPrinting and placing of signage and price signs Cash HandlingShrink awareness and control