Lorena Castro Email & Phone Number

Extended Career Break to Focus on FamilySpent 2+ years as a homemaker raising 2 children and providing administrative support to the family business, building strengths and skills that can be utilized and applied into work settings including but not limited to: Active Listening, Multi-Tasking, Customer Service, Documentation Management, Office &.

• Role Function/Strategic Execution:Office & Logistics Support, Scheduling, Project Coordination, CRM Entry & Maintenance, Administrative Support, Client Coordination Services, Executive Management, Realtor Assistance
• Administrative and Project Support: Provided office operations and administrative support to Senior Management, including phone, email, appointment setting and property tours, and performed a wide array of confidential.
• Transaction and Closing Support: Oversaw the transaction progress and provided support in preparing real estate forms and documents, managing deadlines from contract to closing, and ensured all transactions were in.
• Client Services: Aided and managed clients with the buying and selling of homes and the leasing of properties acting as a first-touch inbound step through showcase, customer service and support, and developing.
• Team Morale & Employee Support: Focused on activities that would foster morale, assisting with planning and execution of events for clients, their families and teammates, and recognized and celebrated personal.

Vienna, VA

• Role Function/Strategic Execution: Credit Analysis, Pre-Underwriting, Stakeholder Management, Client Services
• Loan Servicing: Ensured exceptional client experience by overseeing the loan process from start to finish. Gathered, analyzed, and reviewed loan documents for preparation for settlement from pre-approval to closing.
• Applicant Evaluation: Analyzed applicant financial status - personal and business tax returns, credit and property valuation for client income qualification for loan programs. Educated clients on lenders.

Vienna, VA

• Role Function/Strategic Execution: Underwriting, Evaluation & Quality Assurance
• Loan Preparation: Prepared and processed FHA, Conventional, and VA mortgage loan files from application through approval. Reviewed loan files and title commitments for document detail, data completion and accuracy of.
• Submittal Accuracy: Showed proven ability of submitting files with minimal errors. Average of less than 3 conditions if not fully approved after the 1st submission.

Washington D.C. Metro Area

• Role Function/Strategic Execution: HR Administrative Support, Employee Relations & Advocacy, Recruiting Planning & Coordination, Onboarding & Exit, Employee Orientation, Payroll Support, Cross-Functional Collaboration.
• Recruiting Coordination: Collaborated with Hiring Managers to assist in identifying and recruiting for talent and assisting to develop effective and efficient recruitment strategies. Oversaw full cycle recruiting –.
• Employee Onboarding: Conducted orientation training and on-boarding for new hires tracking onboarding paperwork, entering new hire data and providing pertinent information about the organization’s benefits and internal.
• HR Systems: Assisted the HR Team and liaised with a Workday rep in gathering Internal documentation and preparation to transition and migrate the company from paperwork and eFiles. Received Workday systems training and.
• Employee Social Programming: Supported other employee projects and activities as assigned, including overseeing the planning and coordination of wellness and social initiatives, monthly events, and holiday-related.

Washington, District Of Columbia, United States

• Role Function/Strategic Execution: HR Coordination, HR Generalist, HR Recruiting AssistanceHuman Resources Administration: Provided multi-level general human resources support that included recruiting coordination.

Bucaramanga, Santander, Colombia

• Developed and conducted a survey of salaries & benefits for the oil & gas industry in the country to compare the mix of pay forms paid by competitors and establish an internal pay structure within the company.
• Designed questionnaire according to info needs, gathered data from competitor companies in the sector (traveled extensively along the country to where the companies where located to reunite all information), edited and.
• Designed and implemented staff performance evaluations integrated with compensation plan, in order to maximize efficiency, employee performance and foster employee commitment.
• Trained employees in the use of the new compensation system and staff performance evaluation plan.
• Participated in strategic branding sessions, focused on redefining the company’s corporate image to better identify long term goals and objectives.

Master'S Degree, Master In Business Administration - Concentration In Human Resources Management

Bachelor'S Degree, Industrial Engineering