Lorena C. Email & Phone Number

Remote

Inventory management including Forecasting and Ordering.Master data maintenance and updating of stock movements.Communicate effectively with Amazon, warehouses, 3PLs and suppliers in order to maintain availability of products.Manage and solve Amazon FBA listing problems, webpage, customer queries, shipment reconciliation and general customer service.Responsibility for accurate reporting including stock availability and performance.Liaise with CEO in projects and strategic decisions.

Colombia

- Effectively manage, plan, monitor and control process improvement projects.- Support the change and implementation of BSTRONG to all the company Processes (Dynamics 365 Platform change)- Identify change impact and gaps between the new solution and the local processes to Optimize transformation.- Redesign of collaborative reporting system to track the whole process from importation to client delivery, to collect data, and automate reports.- Achieve high levels of adoption, satisfaction, and engagement of “La colmena” (Microsoft Sharepoint based platform for Quality management System).- Establish processes, methodologies and KPI’s for the project portfolio through process improvement methodologies (LEAN).- Creation and following of KPI’s and dashboards to measure team capacity and processes, adding value to the business and driving customer success.

Bogotá, Bogotá D.C. Department, Colombia

- Managing, coordinating and improving the Quality Management system.- Report to the administrative vice-president the system performance and improvement needs - Suggest solutions to permanent improvements according to the guidelines defined in the mission and vision of the company in all levels.

London, Reino Unido

•Own the updating and reporting of 26 local market initiatives trackers •Deliver accurate, timely and decision oriented information on the programme, to be presented to the Group CEO•Manage the CXX circle` and SharePoint portals.•Support the PMO Lead to manage the production of programme documentation Designed measurement indicators for new procedures related to the new software implementation. Including co-ordinating between key work stream owners and country leads•Support the PMO lead to maintain consistent governance, framework, and tools across all programme initiatives

London, Reino Unido

Design, plan and execute a funding project for Barnardos, with an optimal utilisation of resources.

Colombia

- Interviewing, documentating and validating administrative processes impacted by the change of the Bank CORE (Credit Cards Management Software)- Development of administrative processes Flowchart impacted by the SAT (cards Management System) application .- Design and preparation of User manuals and instructives for user operations .- Supporting the coordination and training in the new software implementation in different areas of the bank.- Supporting the monitoring scheme to generate answers to queries and incidents.- Coordinate and implement activities related to coding, registration and documentation control processes within bank standards.- Support in planning activities to run the System migration.- Generation of documentation required to ensure a correct assessment of the unit 's operational risk .- Supporting the verification of compliance for information security requirements , along with PCI .- Continuous updating of changes generated during the implementation of the new application

Colombia

Project: Credit Cards Core Implementation in COLPATRIA bank• Mapping processes related to bank credit cards assisted by the consulting group Ernst And Young.• Documenting procedures related to credit card bank.• Analysing and implement improvements to existing processes and new processes, including, guidelines and application forms.• Acting as a focussing point between project management and external areas• Supporting the implementation of the project, implementing improvements in the allocation and implementation of activities.• Generating documentation for internal and external control to the project, allowing traceability to the implementation.• Identifying, and resolving inherents project management problems.