Lorena Johnson Email & Phone Number

Decatur, Ga, Us

Atlanta, Georgia, United States

Atlanta Metropolitan Area

United States

• Perform customer service/administrative tasks, supporting office and production team members while upholding company policies and procedures.• Prepare and submit expense reports and reimbursements for all office team members• Responsible for the onboarding and training of production and administrative staff, virtual and in-person.• Aid in the planning and management of local and corporate events. • Daily complex calendar management for 10+ managers and representatives across the local Division.• Support the Division Administrative Manager with reports, trainings, project management and companywide meetings.• Assist in training and implementation of new processes and programs within the company. • Manage marketing and social media for multiple offices.• Responsible for weekly payroll/timesheet entry.• Run weekly meetings for department team members, managing minutes, office needs, and sales expectations.• Crucial to facilities management- including equipment management, purchasing for the office, and invoice processing. • Work directly with team members and clients to facilitate sales, increase brand awareness and build a satisfied customer base.• Communicate with clients managing expectations and issues, while also maintaining open communication between client and arborist representatives.

Greater Philadelphia Area

• Responsible for overseeing the day-to-day furniture staging operations and a team of eight staff • Direct warehouse staff and production by regulating, coordinating, planning, assigning, and resolving operational issues.• Proficient in QuickBooks Online managing client invoicing, purchase orders and employee payroll.• Compose and distribute quotes and contracts to all clients, handling pricing and scheduling.• Manage client and design accounts, including orders, shipment tracking and facilitation• Create and distribute ad campaigns and email blasts.• In charge of marketing campaigns within social media applications.