Lorenzo Milliken, M.S., B.S. Email & Phone Number

Charlotte, North Carolina, United States

At Punchmark, I spearheaded the implementation of KPIs, achieving a 20% improvement in project tracking and team productivity. By streamlining processes and enhancing software, I reduced costs by 15% and improved efficiency. I led cross-functional teams using AGILE methodologies, ensuring timely and budget-compliant project delivery. My work on client websites with HTML, CSS, and JavaScript contributed to a 25% increase in customer satisfaction. I managed multiple projects concurrently with… Show more At Punchmark, I spearheaded the implementation of KPIs, achieving a 20% improvement in project tracking and team productivity. By streamlining processes and enhancing software, I reduced costs by 15% and improved efficiency. I led cross-functional teams using AGILE methodologies, ensuring timely and budget-compliant project delivery. My work on client websites with HTML, CSS, and JavaScript contributed to a 25% increase in customer satisfaction. I managed multiple projects concurrently with JIRA and Trello, conducted risk assessments to cut project risks by 30%, and facilitated seamless team communication via Slack, boosting collaboration and overall efficiency. Show less

Mooresville, North Carolina, United States

I deployed new software across multiple servers using the command line interface, which improved operational efficiency by 20%. By automating repetitive tasks with command line scripts, I saved an average of 10 hours per week. I conducted rigorous quality control for code within IDEs to maintain high standards of software performance and managed support tickets while performing data analysis to identify and resolve recurring issues. Additionally, I executed server migration processes with zero… Show more I deployed new software across multiple servers using the command line interface, which improved operational efficiency by 20%. By automating repetitive tasks with command line scripts, I saved an average of 10 hours per week. I conducted rigorous quality control for code within IDEs to maintain high standards of software performance and managed support tickets while performing data analysis to identify and resolve recurring issues. Additionally, I executed server migration processes with zero downtime, ensuring uninterrupted business operations. Show less

Greensboro, North Carolina, United States

I effectively managed client expectations by collaborating with clients to uncover their needs and address their concerns. I handled multiple calls simultaneously, addressing client issues and initiating new sales opportunities. Additionally, I conducted stand-up meetings to ensure team alignment and progress on ongoing projects.

Charlotte, North Carolina Area

Within one year, I achieved top performer status, ranking in the top 5% of company-wide sales. I expertly resolved complex network and developer issues, ensuring seamless data transfer and device functionality. My leadership skills were demonstrated through training new employees and leading virtual teams, which contributed significantly to overall store performance. Additionally, I balanced full-time work with my studies, honing my time management and multitasking skills.

Master Of Science - Ms, Project Management, 4.0

Masters Cert., Project Management, 4.0

I have completed my Graduate Certificate in Project Management

Bachelor Of Science - Bs, Computer Science, 3.5

Computer Science - Bs, Computer Software Engineering, 3.0

Bachelor Of Science - Bs, Computer Science