Senior Manager, Customer Success
Current
Oct 2022 - Present
AeroLeads people directory · profile
Lorenzo Serva Email & Phone Number
Customer Success | SaaS | AI | Digital Transformation | Observability | Cybersecurity
at
Dynatrace
1 work email found
@telstra.com.au
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Customer Success | SaaS | AI | Digital Transformation | Observability | Cybersecurity
Location
Sydney, New South Wales, Australia
Company size
Who is Lorenzo Serva? Overview
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Quick answer
Lorenzo Serva is listed as Customer Success | SaaS | AI | Digital Transformation | Observability | Cybersecurity at Dynatrace, a company with 1 employees, based in Sydney, New South Wales, Australia. AeroLeads shows a work email signal at telstra.com.au and a matched LinkedIn profile for Lorenzo Serva.
Lorenzo Serva previously worked as Senior Manager, Customer Success at Dynatrace and Manager of Customer Success - APAC at Dynatrace. Lorenzo Serva holds Master Of Business Administration - Mba, Organizational Leadership, Design Thinking from Macquarie Business School.
Company email context
Email format at Dynatrace
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{first}.{last}@telstra.com.au
86% confidence
AeroLeads found 1 current-domain work email signal for Lorenzo Serva. Compare company email patterns before reaching out.
Profile bio
About Lorenzo Serva
At Dynatrace, our team's passion fuels the drive to elevate customer experiences and streamline cloud operations for a diverse clientele across the APAC region. By fostering strategic partnerships and focusing on value realization, we have successfully enabled clients to achieve a substantial return on investment, enhancing their operational agility and revenue growth.Central to our approach is the bespoke alignment of business needs with innovative solutions, utilizing SaaS, AI, and cybersecurity to navigate complex digital landscapes. With a commitment to excellence, we've built trust with enterprise clients, including numerous Fortune 100 companies, empowering them to modernize operations and deliver unparalleled digital experiences.So, what problems do we solve?Our Software Intelligence Platform uses a proprietary form of AI called Davis to discover, map, and monitor applications, microservices, container orchestration platforms such as Kubernetes, and IT infrastructure running in multicloud and hybrid-cloud environments, and provides automated problem remediation. We provide full stack observability, thereby simplifying cloud complexity while accelerating our customer's digital transformation journey and securing their competitive advantage
Listed skills include Leadership, Team Building, Information Technology, Itil, and 32 others.
Current workplace
Lorenzo Serva's current company
Company context helps verify the profile and gives searchers a useful next step.
Dynatrace
7 roles
Lorenzo Serva work experience
A career timeline built from the work history available for this profile.
Manager Of Customer Success - Apac
Building, scaling and coaching a team of Customer Success Managers across the APAC and Japan regions, with remit for both our direct customers and Partner organizations.Team management | sales leadership | SaaS
Oct 2021 - Oct 2022
Senior Customer Success Manager
🏆 APAC CSM of the year FY21 🏆I partner closely with our APAC customers to ensure they achieve a significant return on their Dynatrace investment. I also act as a key project manager to support effective onboarding and complex implementation of products, services and training to new and existing customers, and my aim is to be a trusted advisor on their.
Jan 2021 - Oct 2021
Customer Success Manager
I was an Enterprise CSM, and my responsibilities included contributing to the growth and retention of named enterprise & strategic accounts through consistent delivery of service, acting as an advocate for customers and identifying growth opportunities. I was also responsible for leading project teams. SaaS | Strategic Relationship growth | Service.
Sep 2017 - Dec 2020
Project Manager - Hr M&A
Focus on M&A harmonization and transition to BAU and Change Management.HR Delivery | Project Management | M&A | Shared Services | IR Compliance | Digital Transformation
Mar 2016 - Aug 2017
Travelling And Short Term Contracts
Jul 2015 - Feb 2016
Corporate Services Manager
Aug 2011 - Jul 2015
Team & coworkers
Colleagues at Dynatrace
Other employees you can reach at dynatrace.com. View company contacts for 1 employees →
RA
Rizwan Ahmed
Colleague at Dynatrace
Kuwait, Kuwait
View →
KB
Katie Bank
Colleague at Dynatrace
Florida, United States, United States
View →
MR
Matthew Rawlings
Colleague at Dynatrace
Blue Bell, Pennsylvania, United States, United States
View →
MW
Michael Walker
Colleague at Dynatrace
United States, United States
View →
AF
Andrea Fabricius
Colleague at Dynatrace
Austria, Austria
View →
EJ
Erin Jones
Colleague at Dynatrace
Austin, Texas, United States, United States
View →
DC
Deeksha C P
Colleague at Dynatrace
Tumkur, Karnataka, India, India
View →
MV
Melvin Visch
Colleague at Dynatrace
The Randstad, Netherlands, Netherlands, Netherlands
View →
HB
Heinz Burgstaller
Colleague at Dynatrace
Contact Info, United States
View →
AR
Angela Rocco
Colleague at Dynatrace
Boston, Massachusetts, United States, United States
View →
Rizwan Ahmed
Colleague at Dynatrace
Kuwait, Kuwait
View →
KB
Katie Bank
Colleague at Dynatrace
Florida, United States, United States
View →
MR
Matthew Rawlings
Colleague at Dynatrace
Blue Bell, Pennsylvania, United States, United States
View →
MW
Michael Walker
Colleague at Dynatrace
United States, United States
View →
AF
Andrea Fabricius
Colleague at Dynatrace
Austria, Austria
View →
EJ
Erin Jones
Colleague at Dynatrace
Austin, Texas, United States, United States
View →
DC
Deeksha C P
Colleague at Dynatrace
Tumkur, Karnataka, India, India
View →
MV
Melvin Visch
Colleague at Dynatrace
The Randstad, Netherlands, Netherlands, Netherlands
View →
HB
Heinz Burgstaller
Colleague at Dynatrace
Contact Info, United States
View →
AR
Angela Rocco
Colleague at Dynatrace
Boston, Massachusetts, United States, United States
View →
3 education records
Lorenzo Serva education
Master Of Business Administration - Mba, Organizational Leadership, Design Thinking
Macquarie Business School
Master Of Human Resources Management And Industrial Relations, Human Resources Management And Strategy
University Of Sydney
Bachelor Of Arts (B.A.), Philosophy
Sapienza UniversitĂ Di Roma
FAQ
Frequently asked questions about Lorenzo Serva
Quick answers generated from the profile data available on this page.
What company does Lorenzo Serva work for?
Lorenzo Serva works for Dynatrace.
What is Lorenzo Serva's role at Dynatrace?
Lorenzo Serva is listed as Customer Success | SaaS | AI | Digital Transformation | Observability | Cybersecurity at Dynatrace.
What is Lorenzo Serva's email address?
AeroLeads has found 1 work email signal at @telstra.com.au for Lorenzo Serva at Dynatrace.
Where is Lorenzo Serva based?
Lorenzo Serva is based in Sydney, New South Wales, Australia while working with Dynatrace.
What companies has Lorenzo Serva worked for?
Lorenzo Serva has worked for Dynatrace, Telstra, Various Companies, and Participate Australia.
Who are Lorenzo Serva's colleagues at Dynatrace?
Lorenzo Serva's colleagues at Dynatrace include Rizwan Ahmed, Katie Bank, Matthew Rawlings, Michael Walker, and Andrea Fabricius.
How can I contact Lorenzo Serva?
You can use AeroLeads to view verified contact signals for Lorenzo Serva at Dynatrace, including work email, phone, and LinkedIn data when available.
What schools did Lorenzo Serva attend?
Lorenzo Serva holds Master Of Business Administration - Mba, Organizational Leadership, Design Thinking from Macquarie Business School.
What skills is Lorenzo Serva known for?
Lorenzo Serva is listed with skills including Leadership, Team Building, Information Technology, Itil, Account Management, Cobit, It As A Service, and Software As A Service.
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