General Manager
New York
At JLL, a worldwide commercial real estate services organization, I directed client and tenant construction, move-ins, and lease administration. Together, the group and I drove marketing, occupancy, operations, and revenue maximizations, and supervised AR/AP in consort with accountants. Our efforts resulted in these impressive outcomes:➪Saved thousands of dollars in operating and capital costs by instituting a regional procurement program, leveraging a multi-site contract procedure, reconciling occupant buildouts, securing proper licenses, and closing out projects. ➪Adeptly prepared the office park for sale by spearheading the due diligence process and resolving physical and financial aspects while boosting occupant satisfaction through launching a targeted resident relations plan and defining communication channels. ➪Skillfully delivered uninterrupted service during a 13-day power outage due to Hurricane Sandy, minimizing owner risk and maximizing customer productivity by collaborating with all stakeholders. We went on to position Jones Lang LaSalle Americas for future growth by establishing a location on Long Island and recruited, trained, and onboarded talent.