Loretta Mcdougal Email & Phone Number

Vermont, United States

United States

Remote

• Worked in a technical sales support capacity for a technology reseller and integrator, conferring with sales representatives and customers to best determine needs and provide innovative solutions.
• Evaluated the competitive field of order automation systems to replace an internal legacy system; lead the implementation of the new, cloud-based system that will lower internal support costs, eliminate capital.
• Coordinated with OEMs on major opportunities to secure favorable pricing/deal registrations; also, coordinate with OEM engineers to roadmap customer technology lifecycles and create future revenue opportunities.
• Collaborated with Extensys project managers and global, broad-based IT distributors such as Synnex, Ingram Micro, Tech Data, and others to meet the requirements of complex delivery orders.
• Assisted with project management of complex orders that may require freight forwarding, customs documentation, interdependent delivery schedules to multiple locations, custom integration services, and/or asset labeling.
• Used an Enterprise Product Configurator application to determine appropriate customer solutions.

• Provided pre-sales support and quoting, updates on new product releases, and helped manage customer relationships for enterprise accounts across the U.S. and Latin America.
• Provided expertise on 3,500 different products to major accounts in the retail, healthcare, technology, and financial sectors.
• Supported a team of 20 outside salespeople, 15 systems engineers, serving as a trusted advisor to clients and constantly identifying new sales opportunities.
• Upon order conversion, coordinated with multiple internal departments, distributors, and partner organizations to ensure successful execution.
• Accomplishments include several multi-million-dollar deals that were taken from pre-sales, to quoting, delivery, and support.
• Helped move customers to an online model by training them on the SunStore web product and My Sun resources.

• Provided pre-sales support and quoting, updates on new product releases, and helped manage customer relationships for enterprise accounts across the U.S. and Latin America.
• Provided expertise on 3,500 different products to major accounts in the retail, healthcare, technology, and financial sectors.
• Supported a team of 20 outside salespeople, 15 systems engineers, serving as a trusted advisor to clients and constantly identifying new sales opportunities.
• Upon order conversion, coordinated with multiple internal departments, distributors, and partner organizations to ensure successful execution.
• Accomplishments include several multi-million-dollar deals that were taken from pre-sales, to quoting, delivery, and support.
• Helped move customers to an online model by training them on the SunStore web product and My Sun resources.