Home Equity Underwriting Manager
Current• Responsible for the management of 6 direct reports and 18 indirect reports.• Monitor my team’s daily production to ensure bank’s service level agreements (SLA) are met for the end-to-end underwriting process• Ensured compliance to the bank’s risk frameworks; policies; standards; procedures and guidelines• Analyze loan files submitted to ensure product and credit risk file requirements were met• Complete knowledge and understanding of the income review process (wage earners, retirement/SSI/Pension income, self-employment income, and rental income), as well as thorough review of all associated documents• Ability to underwrite new loan submissions and resubmissions as well as reviewing conditions in a timely manner• Concurrence review for any direct team member’s loans underwritten that were outside their lending authority to ensure requests were in-line within product guidelines and parameters prior to approvals• Responsible for all direct interviewing; hiring and training of new staff• Handle departmental escalation email box and contact customers (when needed) in response to any escalated concerns• Responsible to hold Weekly One-on-One Meetings with direct staff to review performance; QA/QC results and problem resolution• Manage and actively participate in a Weekly Entire Team Meeting for training; status updates; and departmental touch points that may be needed• Monthly quality review of loans reflects a proven track record of good; quality loans being booked by my team are exceeding the departmental goal of greater than 95% quality rating with my year-ending team score of 95.55%• Lending and exception review authority up to $750,000.00 for Home Equity Products and total obligor amount of $1,000,000.00• Produced the 15th largest HE portfolio in the United States• Ended 2021 with application to fund turn time 11 days quicker than closest competitor
