Accomplished, value-driven licensed Cosmetologist with 30 years of experience with an extensive customer service background. I have exceptional knowledge of hair trends with outstanding attention to detail and commitment to individualized client care needs. I am dedicated to maximizing client/customer satisfaction and retention with proactive attention and listening skills to individual customer needs. I can smoothly and calmly handle questions and resolves concerns with excellent problem-solving abilities. I can manage time well to consistently meet performance targets. I am personable and engaging with a passion for building client relationships through a flexible approach and constant results.