Lori Buckner

Lori Buckner Email and Phone Number

Workforce Management Professional 2 @ Humana
louisville, kentucky, united states
Lori Buckner's Location
Cedartown, Georgia, United States, United States
About Lori Buckner

Currently employed with Humana as a Workforce Management Professional 2. I started this position June 3, 2024. I am very excited to be a part of the Humana family.I was previously employed with AT&T as a Workforce Manager in Long Term Forecasting. Supporting 2,100 employees and 13 locations. Ranging in Mobility, Broadband, and Digital Care organizations. I was employed with AT&T for 26 years. Starting in Customer Service, then moving into Workforce Management handling scheduling, interval forecasting, capacity and currently in long term forecasting.

Lori Buckner's Current Company Details
Humana

Humana

View
Workforce Management Professional 2
louisville, kentucky, united states
Website:
humana.com
Employees:
36660
Lori Buckner Work Experience Details
  • Humana
    Workforce Management Professional 2
    Humana Jun 2024 - Present
    View
  • At&T
    Workforce Manager
    At&T Dec 2021 - Jun 2024
    Cedartown, Georgia, United States
    Long Term ForecasterCreate and analyze long term forecast for groups in Mobility, Broadband, and Digital Care organizations.Communicate with project managers and relevant stakeholders on upcoming launch of new customer care support models to meet requirements needed to execute successful implementation.
    View
  • At&T
    Workforce Manager
    At&T May 2005 - Dec 2021
    Cedartown, Georgia, United States
    Interval /Capacity ForecasterCreate a locked forecast for each partner advising of amount of volume they will be required to answer (10% +/- of the volume given) in regard to headcount projections.Optimize staffing needs based on available headcount and aligned labor supply to meet customer demand.
    View
  • At&T
    Workforce Scheduler
    At&T Sep 2003 - May 2005
    Cedartown, Georgia, United States
    Analyze call center trends, including call volume, call patterns, staff productivity, and attrition rates.Develops force schedules to meet the anticipated call load and achieve grade of service objectives using NICE IEX software.
    View

Frequently Asked Questions about Lori Buckner

What company does Lori Buckner work for?

Lori Buckner works for Humana

What is Lori Buckner's role at the current company?

Lori Buckner's current role is Workforce Management Professional 2.

Who are Lori Buckner's colleagues?

Lori Buckner's colleagues are Debra Vandenberg, Heidi Chiu, Fred Etienne, Gary Sullivan, Jim Cox, Jenny Duvall, Tom Bielinski.

Not the Lori Buckner you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.