Lori Dailey Email & Phone Number

Aspiring IT Professional with a diverse background in pursuit of multiple CompTIA, Linux and Microsoft certifications. Skills including but not limited to computer networking, analytical thinking and creative problem solving. Able to apply customer service concepts to IT to improve user experience for clients, employees and administration. A dedicated commitment to a team environment dynamic with the ability to contribute expertise and follow leadership directives at appropriate times.TECHNOLOGY SUMMARYSystems: Windows 7/8/10, Mac OS X, iOS, DNS and DHCP, Network, Physical and Logical Security, Network Standards and Protocols, IPS/IDS Intrusion Prevention System, and Intrusion Detection SystemHardware: Disassemble and Reassemble desktop PCs, RAM, Hard Drives, Motherboard, Network Interface Cards, and ProcessorsSoftware: Microsoft Firewalls, identify types of Malware, Adobe Acrobat XI Professional, Scripting with Visual Basic, Classless IP AddressingKEY SKILLS• Setup and configure computer hardware, software, systems, networks, printers, and scanners• Diagnose, repair, prioritize, and display problem-solving skills when troubleshooting technical issues• Virus and malware mitigation, cleaning infested computers and implementation of Encryptions• Cloud Platform Support to include: Microsoft Intune, Azure, Office 365 and Google Cloud Applications• Install and implement wireless networks, and various topologies

Listed skills include Budgets.