Manage customer relations and provided exemplary service to all customers. • Perform administrative and secretarial support functions for Branch Manager and Outside Salespersons.• Generate customer quotes, source and price materials• Enter orders into SAP• Perform Accounts Payable and Accounts Receivable duties• Perform Office Manager/Administrative Manager functions• Provide telephone support, investigate and resolve billing problems for customers• Train and supervise new staff• Service existing accounts and develop new business opportunities• Facilitated understanding and acceptance of company policies and procedures