I'm currently the Consumer Lending Operations Manager II with UW Credit Union and have been with the credit union since 2003. I've been in the financial industry since 1992 and have worked with clients and members as a service provider throughout my career in retail, hospitality and finance. I'm motivated by opportunities to educate members to avoid financial pitfalls, plan for a financially secure future, and to counsel individuals who are experiencing budgetary and credit problems. Internally, I am proud of progression and growth in service, sales, and professional behaviors from my team members.I attended Southern Illinois University in Carbondale, Illinois and have lived in the Madison, Wisconsin area for over 25 years. During my financial career, I've completed numerous management and career development programs including the Dale Carnegie program, Crucial Conversations and Facilitating By Heart.
Listed skills include Banking, Consumer Lending, Customer Service, Retail Banking, and 11 others.