Lori Everett Email & Phone Number

United States

Captivating, positive, and high-quality client communication.Identifying areas of improvement to documentation, workflow, and Revenue Cycle Management process by taking initiative and utilizing effective problem-solving skills.Communication to clients areas for improvement (i.e. coding, modifier usage, workflow optimization, new lines of revenue, etc.).Supervising a multi-disciplinary team of people (on-shore and off-shore) responsible for all aspects of Revenue Cycle Management including but not limited to charge, payment posing, A/R follow-up, denials, rejections, and appealed claims.Analyzing trends through software reporting and expert usage of Excel to isolate problematic billing issues requiring improvement.Oversee billing supervisors and representatives as required. Coach and develop this staff.Review and assess quality trends of staff performance.Actively engage with client stakeholders on process improvement and industry news.Conduct monthly meetings with clients.Present reports to the leadership team informing them of any necessary staffing changes.Manage and oversee practice key performance indicators (KPIs). Communicate client’s RCM health status.Other tasks and projects as required.

United States

Develop and monitor strategic goals and objectives; reports performance, justification and/or corrective actionCash Management: Ensure accuracy and timely postingAssigns and communicates priorities of requests for programming and system enhancementsPayer/Patient Accounts Management:Manage problematic patient accounts, refunds, outside collection servicesServe as a liaison between managed care, Work Comp, Medicare, and other payers, management and clinical staffServe as a key external relationship manager for all payersSupport Medicare and payer correct coding initiatives by maintaining current knowledge of coding and coverage guidelinesSupport Compliance Management in implementing and monitoring complianceCommunication with management or operational and reimbursement issuesReducing aged accounts and DSORun AR reports; coordinate with the team to ensure all claims from 30 to 60 and 61 to 90 days have been worked. Accounts over 90 days need special assistance, review by payor.Staff Management:Supervise and train/mentor all CBO staffConduct formal quarterly meetings with all staffMonitor and enhance productivity of supervisors and all CBO staff.Develop action plansReport Management:Ensure accuracy and balance of cash, collections, bank receipts compared to system entry.Oversee regular audits and reviews to ensure staff follows policies and procedures, as well as federal and state regulationsGeneral reports and monitor department’s financial performance at the departmental and billing area level.Assigns and communicates priorities, requests for programming and system enhancements.Month end close reporting and processAdditional Responsibilities:Conduct random audits to verify system integrity, payer accuracy and payment per contract, to optimize reimbursement functions.

United States

Overseeing 8 Medical Clinics in the DFW area. Achieving business goals and revenue targets. Overseeing daily operations, managing budgets, and setting performance objectives. Recruiting, training, and supporting general managers as well as conducting regular performance appraisals.Developing and implementing business, marketing, and advertising plans. Managing internal and external stakeholder relations and negotiating contracts. Planning, evaluating, and optimizing operations to be efficient and cost-effective. Ensuring products and services comply with regulatory and quality standards. Ensuring company standards and procedures are followed.Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances. Dealing with escalated customer issues, incident reports, and legal actions.

Dallas-Fort Worth Metroplex

Managing the day-to-day operations of the practice, hiring, training, and supervising administrative staff. Managing finances, including budgets and payroll, collaborating with medical personnel to develop and assess business strategies, monitoring inventory and placing orders for resupply. Ensuring our practice complies with industry regulations. Interacting with patients and addressing any concerns or complaints. Organizing patient records. Conducting regular staff meetings and performance reviews. Working as a team to ensure the practice runs effectively and meets objectives

Bachelor Of Applied Science - Basc, Business Administration General

Business Administration

Certification, Business Administration Accounting

Associate Of Science - As, Business Administration And Management, General