Lori Haddock Email & Phone Number

Lori Haddock is a Group Vice President at Concentrix. She possess expertise in crm, outsourcing, customer satisfaction, customer experience, bpo and 4 more skills. Colleagues describe her as "I have the distinct pleasure of working with Lori for several years and based on our working together during this time, I can recommend her with full confidence. Lori demonstrated an excellent ability to understand the needs of her customer and played a key role in driving excellent results within the American Express Partner network. She is dedicated, hardworking and a strong leader. She is a shrewd negotiator but always looked for both sides to walk away satisfied. I found working with her to be a rewarding experience both personally and professionally. I would welcome the opportunity to collaborate with her in the future.", "I had an opportunity to partner with Lori in providing call center services to a top Convergys client. Lori leveraged her extensive operational experience and strong interpersonal skills to quickly develop credibility with the client and her team. She then worked to methodically adjust personnel and processes to improve the overall performance of the program which led to improved customer satisfaction. During my time working with Lori, I found her to be a exceptional leader and partner. She is client focused, knowledgable, and professional. I enjoyed working with Lori and would welcome the opportunity to partner with her again in the future.", and "Lori is thoughtful, analytic, disciplined and passionate about execution to drive postive change in performance."

Listed skills include Crm, Outsourcing, Customer Satisfaction, Customer Experience, and 5 others.