"From start to finish ... helping to grow and support your business ...."* Adding the business boost in sales via trending, "outside of the box" strategies.* Implementing and promoting sales building and teamwork for productive, sustainable programs and opportunities.* Developing and nurturing the company culture and people to enhance future growth and impact business goals and mission.... Set your goals and strategies!.... What makes sense and how to make it work!Hospitality Sales & Catering ProgramsFood and Beverage ManagementEvent & Meeting PlannerFinancial and AccountingHuman Resources, Recruiting and Staff TrainingMarketing and MultimediaAdministrative and Corporate Support

• Management of groups and event bookings from start to finish including generating leads and inquiries, proposals, banquet event orders, contracts / financials, operations and execution, and post-event follow-up.• Prospected and generated new clients and business opportunities to maximize sales directives and budgets, exceeding overall venue sales and profit.• Maintained existing client database and repeat groups. Built a foundation of repeat clients that generated consistent sales and maximized spend per person.• Increased marketing and brand recognition.• Introduced new opportunities and interest in a variety of market segments that produced additional sales.• Partnerships with local and visitor markets for viable program development.• Created programs and planning within MCI, tour and travel, local and international corporate, military, sports marketing and other signature seasonal events / programs to build consistent, repeat business.• Developed and provided coaching on elevated guest hospitality with staff training programs.• Managed and contracted off-site catering and preferred catering status with off-property sites to build new business opportunities in addition to in-house revenue.• Developed and upgraded menus and systems to enhance productivity and profitability with added-value venue activities.• Developed new database (local corporate, MCI, sports, education, military, tour and travel, localcommunity, retail, event planners, catering, suppliers, associations, related vendors, etc). Qualified clients and potential budgets that maximized and exceeded sales and profitability.• Developed and coordinated community goodwill participation.• Group sales, catering budgets and reporting.• Created and sustained win-win situations for business stakeholders, clients and guests.• Assisted management and team in daily restaurant and activity operations and servicing.

• Managed food and beverage operations for elite Officers' Club including daily restaurant and baroperations, staffing, financials and accounting, human resources, inventories and purchasing, repair and maintenance, special events and catering.• Enforced and insured health and safety procedures and programs met all approval guidelines andrequirements mandated by Federal government codes and inspections.• Created and promoted innovative programs and events that generated increased revenue and profitability to support Officers E6 and above and privileged guests, as well as events to support all military ranks.• Ensured that upscale levels and protocols of guest service and hospitality were executed to achieveservice quality for all guests and distinguished visitors of higher ranks and Command units.• Managed auxiliary programs including Aloha Grab and Go food operations for Marine Marts, Lava Java Coffee kiosk, catering for Base Lodging facilities, event and conference catering and other signature events.• Supported Marine Corps Base personnel with activities, meetings and conference planning and execution.• Specialized catering for high-level international dignitaries and leaders formeetings, conferences and prestigious events with proper protocols and services.• Oversaw maintenance and renovation for historic Officers' Club facilities to include main dining room and multiple meeting rooms, banquet rooms, Officers Bar and Lounge, Pool deck and two full-service kitchens with proper procurement of supplies and equipment.• Provided management and team support for other dining facilities and clubs on base.• Aligned staff and team members in accordance with government procedures, standards and guidelines (exempt and non-exempt status level and ranks)• Managed food and bar inventories as well as other supplies, purchasing and vendor contracts.• Aligned and supported MCCS programs. Partnered and participated in Marine Corps activities and "mission" programs.

"Every Guest, Every Time" serving island-style!Professional experience in all facets of restaurant hospitalityGroup sales management, development & operationsConcept marketing• $2.7 million+ generated annual group revenue plus incremental sales from marketing programs• Monthly average 10% to 20% new business, 85% repeat.• Developed sales initiatives and preferred catering programs • Network of market segments including tour and travel (eastbound, international and domestic, MCI, military, corporate, local community and associations events)• Community and goodwill event liaison• Catered events, casual to elite, from 10 to 5000 attendees• Coordinated and trained an elite hospitality staff of productive, cohesive team for groups and events

- Extensive career in trendy upscale, high volume restaurants and developing "outside of the box" opportunities for sales growth and hospitality team training.- Initiated group sales and catering program with precision servicing.

- Creating the fun and excitement of themed "eat-ertainment" in the islands.- Concept sales and marketing for a high profile, high volume restaurant to local and international clientele- Developed and managed the one-stop shop for events and parties.