Lori Holmes Email and Phone Number

Aspire Workshops offers Dare to Lead and Mastering Management workshops and individual coaching. Lori became a Certified Dare to Lead™ Facilitator in 2019 after being selected and trained by Dr. Brené Brown. She has facilitated hundreds of events, coached countless leaders, and has delivered over a dozen Dare to Lead workshops ranging from 2-16 hours and 5-200 attendees. Her clients include Intel Corporation, ServiceNow, Adobe, UBS, Upward Global Network for executive women, and… Show more Aspire Workshops offers Dare to Lead and Mastering Management workshops and individual coaching. Lori became a Certified Dare to Lead™ Facilitator in 2019 after being selected and trained by Dr. Brené Brown. She has facilitated hundreds of events, coached countless leaders, and has delivered over a dozen Dare to Lead workshops ranging from 2-16 hours and 5-200 attendees. Her clients include Intel Corporation, ServiceNow, Adobe, UBS, Upward Global Network for executive women, and individuals. Show less

Lori is a Portland chapter leader of UPWARD—Uniting Professional Women Accelerating Relationships & Development—is a global network for executive women who come together to discuss the challenges women face and to identify creative solutions to overcome them. It’s a supportive place to build trusted relationships, share ideas, learn new skills, and grow in your career in order to navigate today’s challenging business world.

Advance organization excellence through diversity and inclusion programs, site and resource strategies, leadership engagement, employee integration, development, engagement, and retention strategies. >Achieved #1 rank at Intel in areas of trust, feeling valued and listened to through creative leadership engagement program>Connected the workforce to leadership and business strategy through inaugural Leadership Summit, "Direct Connect," and "Business Connect" forums. Achieved 98%… Show more Advance organization excellence through diversity and inclusion programs, site and resource strategies, leadership engagement, employee integration, development, engagement, and retention strategies. >Achieved #1 rank at Intel in areas of trust, feeling valued and listened to through creative leadership engagement program>Connected the workforce to leadership and business strategy through inaugural Leadership Summit, "Direct Connect," and "Business Connect" forums. Achieved 98% satisfaction scores and #2 rank at Intel on employee excitement on strategy and direction.>Oversaw comprehensive diversity and inclusion strategy attaining aggressive corporate diversity goals. Implemented fresh ideas to hire, engage, and retain the workforce including new hire and intern integration events, awards and recognition program, and an informative and inclusive intranet site. Show less

Lead operations and workplace service delivery of 92 general purpose facilities in North America. 9.7M square feet with 28,000 occupants. Managed Intel Air Shuttle fleet of 6 Embraer jet aircraft operating 100 flights weekly. Managed 58 employees and $200M annual budget. Key Achievements: Created and executed global workplace services strategy deploying on-site dental, vision care, banking, massage, game rooms, and more with 84% overall employee satisfaction. Created joint… Show more Lead operations and workplace service delivery of 92 general purpose facilities in North America. 9.7M square feet with 28,000 occupants. Managed Intel Air Shuttle fleet of 6 Embraer jet aircraft operating 100 flights weekly. Managed 58 employees and $200M annual budget. Key Achievements: Created and executed global workplace services strategy deploying on-site dental, vision care, banking, massage, game rooms, and more with 84% overall employee satisfaction. Created joint strategy with global facilities management supplier reducing cost by $45M annually while maintaining customer satisfaction above 80%.  Implemented efficiency projects resulting in 250,000 man hours saved annually. Oversaw 1200 construction projects valued at $35M. Secured funding for 83 projects and $7.6M to stabilize facilities infrastructure and enhance the work environment. Implemented customer support model increasing satisfaction scores from the 50% range to high 80’s. Show less

Created strategic and tactical plan to improve service and reduce cost by 34%. Transformed service levels, evaluated sourcing model, improved efficiency, off-shored and consolidated work. Drove plan to improve workforce planning, talent acquisition, and operational capabilities of the Global Staffing organization. Key Achievements:  Reduced annual operating costs by $61 million, reaching first quartile cost. Reduced headcount by 40% without impacting service delivery… Show more Created strategic and tactical plan to improve service and reduce cost by 34%. Transformed service levels, evaluated sourcing model, improved efficiency, off-shored and consolidated work. Drove plan to improve workforce planning, talent acquisition, and operational capabilities of the Global Staffing organization. Key Achievements:  Reduced annual operating costs by $61 million, reaching first quartile cost. Reduced headcount by 40% without impacting service delivery quality or customer satisfaction. Drove location and off-shoring strategy resulting in a 51% reduction in sites, with 54% of the workforce in low cost geographies. Reinvented staffing organization including establishing a new culture, vision, mission, strategic objectives, and service delivery philosophy to achieve business imperatives. Show less

Spearheaded vision, strategy, and global business operations for HR Service Desk supporting 90,000 employees globally and 35,000 contacts per month. Directed 100 person organization with $10M budget to support employee contact, benefits and services communications, web content, intranet and service desk technology. Key Achievements:  Transformed U.S. call center from 100 person organization supporting US calls into 100 person global service desk integrating all HR support… Show more Spearheaded vision, strategy, and global business operations for HR Service Desk supporting 90,000 employees globally and 35,000 contacts per month. Directed 100 person organization with $10M budget to support employee contact, benefits and services communications, web content, intranet and service desk technology. Key Achievements:  Transformed U.S. call center from 100 person organization supporting US calls into 100 person global service desk integrating all HR support channels including call centers, employee communication, self- help tools, and the employee intranet portal.  Drove innovative self-reliance strategy integrating services and benefits information and contact support from an employee perspective. Increased self help to 95% of support volume, decreased contact volume by 75%, while improving customer satisfaction from 78% to 90%.  Transformed operational performance, improved agent productivity by 50% and reduced direct operating costs by 70%. Implemented upstream problem management capability with business partners, optimized use of outsourced providers, and replaced 50% of phone contact with e-contact. Show less

Managed broad-based stock option and stock purchase plans for 80,000 worldwide participants. Influenced supplier’s strategic direction and managed administration of stock grants, transactions, accounting, controls and compliance, and employees support. Managed $12M budget and 34 employees.Key Achievements:  Achieved world class results including 95% customer satisfaction, 99% accuracy, and 12% cost reduction. Strategic leader of supplier advisory council composed of twelve… Show more Managed broad-based stock option and stock purchase plans for 80,000 worldwide participants. Influenced supplier’s strategic direction and managed administration of stock grants, transactions, accounting, controls and compliance, and employees support. Managed $12M budget and 34 employees.Key Achievements:  Achieved world class results including 95% customer satisfaction, 99% accuracy, and 12% cost reduction. Strategic leader of supplier advisory council composed of twelve fortune 100 clients. Developed a strategic planning model, led joint visioning sessions, and drove Intel’s collaboration with supplier on three large development efforts including their customer web presence, stock purchase capabilities and back office administration. Show less

Drove strategy and managed $28M project creating an HR Shared Service Center Key Achievements:  Created HR Shared Service Center, consolidating 350 jobs in three organizations from 6 locations to one, reducing annual operating costs by 20% in 18 months. Delivered project 18 weeks ahead of schedule and $8M under budget with a 23% relocation rate.  Established Intel culture in green field site through leadership forums, training initiatives, and manager coaching.

Directed Corporate accounts payable, fixed asset, and loan and deposit accounting functions of a $33 billion financial services institution. Key Achievements:  Planned and integrated mergers and acquisitions, including $7B acquisition with no defects.  Spearheaded cost reduction effort, reducing annual operating expenses by $600k per year.