Strategic Director, Program Management
In this role, I lead multiple health systems supporting a workforce solutions contract. I partner with 200+ agencies to define requirements and hiring needs for clients. I analyze problems and identify alternative solutions quickly and accurately. I collaborate with C-Suite executives to successfully add additional service lines, expanding the company's market reach and revenue streams. I conduct data-driven decisions in order to fulfill team, organization, and client objectives, and manage and coach direct reports, providing clear and timely feedback to enhance performance when needed. Some key achievements in this role include:• Established a loyal roster of clientele through excellent communication skills and top notch customer service. • Effectively managed headcount changes, implemented new service lines, and integrated diverse areas of operations for enhanced efficiency and productivity.• Achieved a 23% increase in overall organizational efficiency and productivity, through the implementation of targeted strategies.