Responsible for medium to large-scale revenue solutions projects with typical project duration of over 1 year and greater than $1M budget. Primary focus is on maintaining the data integrity for the Revenue Systems flow from over 40 billing systems through the data warehouse, into the ERP systems for financial management, and business intelligence platform for reporting. Perform end to end system and application management which involves acting as liaison between Accounting and Financial Planning and Analysis business teams and the IT Development and Production Support teams onshore and in India.• Subject matter expert for the wireline revenue warehouse that consolidates data from over 40 billing system and 700 billing cycles, resulting in $4.5 billion dollars. • Provide functional and analytical support of multi-application (OBIEE, Hyperion, Cognos) financial reporting application suite handling billed and booked revenue reporting for Verizon’s Wireline business. Active user base of over 600 from across the global organization. • Leverage Accounting knowledge, Teradata SQL skills and understanding of data models to deliver valuable answers not available to users via pre-built reporting applications.

Represented a project team whose primary responsibility was to review large corporate initiatives for impacts to the financial close process.• Scrutinized a variety of large and small business initiatives from across the organization to determine if they will have an impact on the Accounting or Financial Reporting infrastructure. • Performed in-depth analysis of the accounting systems process which included Accounts Receivable, Commissions, Revenue and Tax to ensure data accuracy and correct handling of all upstream feeds into the revenue processes.• Facilitated interdepartmental and cross-functional meetings to identify and resolve conflicting business requirements before delivering a consolidated work product to IT development.• Designed Microsoft Access database to monitor project volumes and optimize status reporting, which resulted in better management ability to assess and assign resources to projects.

Performed project management, business analysis, system testing and system control functions for revenue assurance and billing operations. Managed staff of 3-6 Accounting Associates, who were responsible for handling customer billing and payment inquiries. Established policies and procedures and set standards for performance and workflow measures.• Instrumental in implementing the first IVRU (Interactive Voice Response Unit) electronic payment system for BellSouth Advertising, resulting in alternative options for the customer and reduced operating expenses.• Participated in cross-functional billing task team and corporate billing community of practice for benchmarking and billing standards. Identified and resolved bill errors, which direct impact on external customer experience; reduced errors and increased customer satisfaction.• Responsible for process control and risk management. Coordinated internal and external audit testing for Sarbanes Oxley (SOX) compliance and made recommendations for process improvements.