• Relationship Managemento High level of interpersonal and operational relationship building with internal and external stakeholders o Deliver professional and timely responses to all customer experience inquiries questions and concerns o Converse effectively with all teams within the organization with energy, flexibility and integrity• Sales Supporto Sell finance to customers looking to buy hospitality equipmento Business development and identifying new opportunities in the marketplaceo Engage with equipment dealers across South Western Ontario, through dealer visits, email and by phoneo Manage customer accounts, generating new sales from current customerso Engaged dealers in the Atlantic market growing the business in that region by tripling the sales YOY with increasing one specific dealer sales to #2 in Canada for SilverChefo Provide accurate forecastingo Update and maintain sales support systems regarding accounts and activity

• Customer engagement, sharing product knowledge, and providing superior levels of customer service  Interacting and creating positive experiences with customers, co-workers, wholesale and trade representatives Maintain superior customer-ready standards with attention to detail• Assist with receiving of inventory and stock replenishment with accuracy and efficiency• Proven ability to increase sales through upselling techniques

• Responsible for 6 major National Accounts with total revenues of $150M+ which exceeded annual sales targets by 8% for 2019 Grew sales and profit through account penetration and sales strategy • Accountable for nurturing strong client relations to ensure continuous generation of business  Leverage relationships to bundle service offerings to increase revenue Fostered client disruptions and discrepancies promptly to ensure the ultimate client experience Partnered with internal divisions and cross-functional teams to also ensure adequate inventory levels across Canada  Provided analytical insights on financial data and quantified recommendations for senior-level decision • Developed credibility and integrity through effective relationship management strategies and build trust with key stakeholders, corporate head offices and franchisees through deliverance Ensure effective communication and collaboration through conversations, daily emails and regular meetings to deliver high touch customer service • Skillfully negotiated contracts with vendors to ensure agreements were mutually beneficial and reflected cost savings

Territory Sales Manager • Gordon Food Service• Exceeded sales and gross profit year over year through client acquisition and retention Met or acceded all quotas which I doubled my sales to over 1.6M+ in 5 years• Built strong influential partnerships and maintained high-level long-term customer trust and loyalty  Through hands-on abilities, strong product knowledge, creativity and expediency• Prioritized all aspects of both assigned accounts and new opportunities with CRM and other sales tools • A trusted advisor to senior executives, an inspiring mentor and coach to peers and subordinates

Territory Sales and Marketing • Market premium principles with a great understanding of broker relationships Promoted Future Business Development Development of new integrated marketing strategies to raise brand awareness and enhance all principals market position• Enhanced customer loyalty while supporting key product growth Maintained a consistent presence, addressed questions quickly and effectively ensured efficient customer service• Conducted full ownership of the sales cycles