Lori Pearson Email & Phone Number

Minneapolis, Mn, Us

Golden Valley, Minnesota, United States

Order entry, RMA, answer technical questions, route phone calls to the correct department answer complex technical questions

Edina, Minnesota, United States

Dynamic B2B sales professional driving revenues and profitability with a solution-focused approach. Collaborative customer account manager with demonstrated ability to partner with clients to grow accounts while aligning the supply chain to meet their needs in competitive markets. Engaging inside sales professional skilled in building relationships and troubleshooting challenges to exceed customer expectations. Self-motivated sales operations professional actively seeking the right role to drive revenues CAREER HIGHLIGHTSCustomer-Focused Relationship Management: interacted with highly regulated and industrial clients to identify needs, field questions using strong product knowledge, and coordinated solutions to ensure quality service. Customer Satisfaction: consistently above expectation with internal and external customersProfitable Manufacturing Scheduling: analyzed workloads and customer needs, developed production schedules to ensure coverage while also reducing unnecessary costs, and applied creative solutions to daily manufacturing operations to ensure demand was met. Revenue Captured: optimal margin targets with highly variable projects on short-runs subject to stringent contractual requirementsVendor Managed Inventory Expertise: applied deep expertise in client systems to partner with the operations and production teams to ensure that desired profitability was achieved with customer inventories while proactively addressing potential supplier or logistics challenges. Account Management: serve as the key liaison coordinating activities between the customer and all departments to drive profitability while also identifying solutions for growth.

Plymouth, Mn

Contracted position. • Prepare post contract renewals for products and services to end-user directly through various distribution partners, including original equipment manufacturer's, distributors, systems integrators, and value added reseller's , existing distributors resellers .• Prepared quotes in CRM Salesforce.

Mendota Heights, Minnesota

• Generated purchase orders using SAP/ERP. • Monitored database reports to maintain control of inventory levels of over 20k SKU working with over 500 vendors. • Entered PO acknowledgments, monitored open PO to insure on-time delivery and performance. • Monitored new vendor accounts for correct pricing an account terms. • Notified vendors of refused shipments due to damage . • Negotiated vendor discounts for duplicate shipments. • Identified inventory eligible for dropship program saving freight cost, eliminating personnel hours and in house storage cost. • Maintained margin reports daily. • Identified incorrect pricing on newly uploaded stock on the website daily. • Recommended items be removed from website due to quality issues. • Notified sales an accounting of backorders and discounted items. • Obtain vendor RMA authorization for returned merchandise.

South St Paul, Minnesota, United States

Developed, maintained and reconciled daily cycle count program resulting in a accuracy rate of 99.6% over seven years eliminating the need for physical inventory saving over $288K of labor and shut down time annually.Responsible for organizing, directing, training and monitoring a team of 12 inventory control associates daily. Supported entire finance department including Cost accounting daily, month-end, quarterly and year end. Responsible for providing leadership and support to an offsite Distribution Warehouse. Directly responsible for lowering the cost per shipment at the offsite location by process improvement efficiency’s.

South St Paul, Minnesota, United States

Managed a department of 6 production associates for the Kitting program. Provided support for the development of a system generated of kit program the results include 120 hours labor reduction weekly over 500K in savings per year improving overall quality, increased margin and lower return rate

South St Paul, Minnesota, United States

Enter customer returns into warehouse inventory. Enter purchase orders into warehouse inventory. Entered all inventory adjustments according to category codes insuring all cost accounting were correct. Researched any large quantity adjustments. Utilizing SPScomerce

South St Paul, Minnesota, United States

Cna Certificate, Health Careers

Education record