Lori Scott Email & Phone Number

Troy, Mi, Us

Troy, Mi

Collecting and submitting week to date & month to date figures to upper management & owners. Data entry, accountants receivable.Hiring & terminating employees in the system and managing their files.Assistant to the owner of the company.Responsible for the payroll of roughly 500 employees.Responsible for collecting data and putting packets together for customer incidents, employee incidents (workmans comp), unemployment claims.The majority of complaints are directed to me. I have excellent customer service and am very successful at calming down angry customers & making sure we keep them as customers.I audit and verify all deposits, made by our restaurants and report any discrepancies. I take part in our yearly, week long BK Celebration event. My responsibilities include: creating invitations, researching new vendor companies, reaching out to old, new & current vendors and inviting them to attend. Once the invitation is accepted, I record all attendees, set them up with their booth, generate and distribute invoices & collect payment. From there, I am their go to person up until & during the event.

Responsible for the auditing, verifying and editing all :*credit card activity*bank deposits*gift card activity *petty cash purchases*inventory transfers between storesfor our 60 Burger King restaurants and 3 Del Taco restaurants.I am also responsible for depositing various funds into our company accounts.

I assisted managing the daily operations of our restaurant, including the selection, development and performance management of employees.Being ServSafe certified allowed me to properly enforce sanitary practices for food handling.I maintained a professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.I assisted in estimating food needs and placing orders with distributors, for delivery.I was responsible for ensuring positive guest service in all areas. I responded to complaints and took all appropriate actions to turn dissatisfied guests into return guests.

Warren, Michigan

Responsible for the training and development of all newly hired General Managers.

I performed a multitude of job duties to support the operation of my restaurant. I interacted with customers, maintained store cleanliness, took customer orders on the front line and in the drive-thru, and I completed transactions on the cash register. I also prepared, cooked, bagged, and served hot and fresh food.