Director Of It, Americas Regional Service Delivery
Responsible for IT infrastructure service delivery to 100+ global Enterprise Services accounts, supervision of senior-level Account Delivery Managers, end-to-end management of hosting, software and data center operations for multiple Americas regions with oversight for 2000+ global IT delivery personnel, financial management of $200+ million P&L, hardware/software assets and vendor-supplier contracts. Also provided executive-level transition and transformation program leadership, pre-sales support and solution assurance review for corporate new business development engagements, and corporate profit and account revenue improvement, service excellence analysis and improvement, and client relationship management and consulting.