Lori Schmidt Email & Phone Number

Brainerd, MN, US

Aitkin, Minnesota, United States

Brainerd, Minnesota, United States

• Accomplishment: As Operations Manager oversaw program transition to new leadership model maintaining and developing workplace moral, productivity, quality, and standards of care.
• Managed operations for 16 bed intensive residential treatment facility serving adults with mental illness and traumatic brain injury with a $5 million budget, 5 direct reports, and approximately 35 staff.
• Ensure treatment services continuously meet or exceed all applicable Federal, State and local rules, standard, and regulations as seen through a Joint Commission Survey where only one minor deficit was reported.
• Created a quality improvement and performance plan to measure ongoing compliance with any new quality measures.
• Provide overall administrative direction and leadership to the clinical, human, fiscal, and physical plant resources to ensure delivery of the highest quality care and treatment.
• Develop strategies to identify and resolve operational and physical plant issues.

Cold Spring, Minnesota, United States

• Accomplishment: Created and developed Grafton’s initial program plan of development for Minnesota service model for subsequent growth.
• Oversaw a facility for up to 30 individuals, age 8-21, with mental health and developmental disabilities.
• Wrote and reviewed polices to comply with state and federal guidelines and navigated state and local agencies, statutes and rules to secure necessary licensing and certifications.
• Managed projects to ensure timely follow-through and completion.
• Hired and developed the Minnesota onboarding program for staff including training on UKERU to reduce and attempt to eliminate restraints.
• Represented Grafton at government meetings, community meetings, and provider meetings.

• Held various roles including Senior Project Leader, Subject Matter Expert and Institute Instructor leading projects, present timely results for organizations and financing firms.
• Provided analysis on market and service expansion, diversification strategies, value-based managed care contracting, value-based reimbursement, re-engineering unit costs, pricing, compensation models, and strategic.
• Led survey development and execution on multiple projects for clients looking for additional on- brand reputation, product use or other requested information.
• Researched state Medicaid plans, services and coverage and provided quarterly reporting for a large EHR client, noting any highlights, trends, and using metrics to ranked states for marketing EHR.
• Researched and developed Medicaid and Medicare profiles for states for publication.

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

• Supervised operations team of 7 with overall responsibility for department of 250 employees for HealthPartners and Regions Hospital outpatient behavioral health services and professional services for Regions Hospital.
• Developed and implemented a sustainable integrated therapy model for primary care at ten (10) locations.
• Utilized annual employee engagement surveys to support department leadership in creating and maintaining a positive and engaging work environment; moved from 85% to 91% engagement over three years.
• Evaluated current leadership structure and recommended changes to enhance provider support, continuity within the family of care, and improved efficiency.
• Grew services 50% over three years to include: expanded therapy services, additional advanced practice providers and added a child and family service line of care resulting in revenue and budget growth by over 50%.

St. Cloud, Minnesota Area

• Led a multi-site behavioral healthcare delivery system with over 300 employees and a $20 million annual budget in collaboration with the Board of Directors. Managed mental health and substance abuse disorder services.
• Established a positive, healthy, and safe work environment that attracts, keeps, and motivates top quality people delivering a 10% increase in staff and net profit of over $1 million over 3 years.
• Represented the organization in the community to promote its mission and enhance its profile gaining the connections necessary for grant awareness and support resulting in awards over $2.1M.
• Assessed local and national trends to strategically recommend changes that meet the mission of the organization resulting in 33% growth in annual budget, adding a pharmacy for integrative care, developing.
• Evaluated the facilities and created a five-year capital improvement plan to enhance client service and staff safety, completing a $628,000 facility renovation consistent with our mission and branding.
• Insured compliance with state, federal, and contracted mandates evidenced through successful auditing with no major issues noted.

Buffalo, MN

Bachelor Of Arts (B.A.), Psychology

Doctor Of Law (J.D.), Law