Lori Becker Email & Phone Number

As professionals, we dedicate ourselves to excellence—seeking mentors, attending workshops, reading, and networking to stay sharp and perform at our best. We invest heavily in our careers, knowing the value of growth and preparation.But when it comes to our personal lives—clearing the clutter, designing a fulfilling space, or preparing for retirement—we.

Accomplished process improvement leader with a history of breadth and depth in implementation services and delivery and operations. Highly skilled at utilizing Lean and Six Sigma skills to optimize business processes, offerings, pricing and margins, staffing models, resource utilization and organization structures.Key Skills include: Process Improvement ♦.

Hartford, Wisconsin

Led efforts to prepare entire organization to release new cloud-based software. Served as liaison between Product Management/Engineering and other organizations, including Marketing, Sales, Services and Support.♦ Designed and executed organizational readiness plan for release of newly developed cloud-based software ensuring each business function had their.

Hartford, WI

Lead Implementation Consulting and Training resources for Time & Attendance and Human Resources and Payroll solutions.♦ Utilized Lean methodology to optimize TA software implementation, resulting in a 16% reduction in hours and 13% reduction in timeline. Also resolved 5 client dissatisfiers.♦ Created Tiered offering for TA implementation to address demand.

Greater Milwaukee Area

Led implementation consulting organization to support all Dispensing products, managing forecasting and staffing, budget and customer satisfaction.♦ Created consulting organization to support new Enterprise software product, emphasizing workflow optimization. Expedited implementations by 20% due to reduced rework. Cross-trained team members to handle.

Milwaukee, WI

Reported to VP Dispensing Implementation, led the software and hardware implementations within Midwest region; consistently delivered within 3% of projected revenue targets and within budget. ♦ Created staffing models for PM, Consulting and Analyst positions. ♦ Managed teams of up to 130 with responsibility for $450M of revenue. ♦ Conducted Kaizen events.

Snoqualmie, WA

♦ Served as Operations Director for 10-person consulting firm, including forecasting, revenue, expense management, creating standard operating procedures, legal registration requirements.♦ Refined software deployment documents including SOWs, standardized project plans, deployment checklists and job descriptions for healthcare software company. Coached.

Redmond, Washington

Established standardized processes and procedures to support deployment of new healthcare software, involving a team of 23, including three managers. ♦ Revamped software implementation model that reduced deployment time by 35% and reduced impact of two largest risk factors. Increased margins by 25%. ♦ Established new role to more effectively create the.

Established centralized support function for delivery of all customer-facing training, including branding, standardization of processes and competencies. Need driven by acquisition and organization doubling in size to $1.2B. ♦ Drove initiative to integrate all customer-facing documentation (quoting, invoices, offerings) across four P&Ls. Utilized strong.

Directed delivery of customer-facing training for five product lines; including five managers and 60 Application Specialists with budget of over $10M. ♦ Moved to blended delivery approach, reduced hours by 30% and increased margins by 20%. ♦ Managed integration of implementation services for five acquisitions, including analysis of offerings/delivery.

Completed certification requirements for Six Sigma Blackbelt. ♦ Delivered 3-week Six Sigma training course to 110 sales and commercial operations employees. ♦ Executed and mentored improvement projects, driving savings of over $3.2M. ♦ Coached on Six Sigma skills and certification requirements.

Established customer satisfaction survey program utilized for all transactions.♦ Managed relationship with market research vendor to provide analysis and reporting.♦ Drove internal corrective action based upon survey results.

Mba, Business Management, Marketing

Ba, Business & Communications