Relationship & Process Driven Manager, Operations, Process Improvement, Cross-Functional Team
Current► Directing daily office operations, overseeing a 14-person administrative team, facilitating documentation processes, and supporting the successful execution of 25 to 30 concurrent construction projects ranging from $1.5 million to $100 million. -->> I'm the gal that makes everything run smoothly!● Managing Quality Improvement meetings● Identifying/implementing Best Practices process improvements, and increasing productivity/efficiency.● Developing/managing Diversity & Recruitment Programs, establishing community minority partnerships,● Coordinating with representatives from six instate and outstate office locations,● Developing/managing health and wellness programs, Effectively reducing company healthcare expense and employee absenteeism, and improving staff wellness, cooperation, and productivity.● Interviewing, hiring, and training project assistants and administrative personnel in one-on-one settings, detailing construction processes, procedures, and protocols, and increasing team competency and onboarding efficiency.● Evaluating workflow processes, identifying operational bottlenecks and inefficiencies, and strategizing/implementing process improvements.● Sourcing and establishing strategic vendor relationships,● Researching and negotiating competitive telecommunications contracts.● Developing continuing education programsPROFESSIONAL SKILLS:Personnel Development, Employee RelationsRelationship Management, Customer ServiceOperations Management, Process Implementation and Continuous ImprovementVendor Management, Procurement, Contract NegotiationsStaff Recruitment & Performance Management, Regulatory ComplianceMS Word, MS Excel, MS PowerPoint, MS Outlook, GroupwiseSTRENGTHS FINDER 2.0 - 2015:IntellectionDeveloperLearnerRestorativeIndividualization
