As I started digging into all of the AI resources available to help an entrepreneur, I became passionate about sharing what I learned. That's how Lorignite.com was born - an artificial intelligence hub aimed at making AI more accessible. My 20+ years working as a local TV news producer taught me how to identify what people care about and convey it in a way that's easy to understand. This skillset positions me perfectly to curate the content on Lorignite and help people navigate the rapidly evolving landscape of AI. Whether you're a business owner looking to streamline your operations, or simply curious about this exciting field, Lorignite has something for you. Join me on this journey of discovery and innovation, powered by ChatGPT and fueled by my passion for sharing knowledge.

*Developed and implemented scalable processes across fulfillment, inventory management, process documentation, and customer service significantly enhancing operational efficiency.*Played a key role in opening two new locations, demonstrating effective geographic expansion in the U.S.*Achieved a 134% increase in E-commerce sales, doubling online business while improving fulfillment times and efficiency, all without adding additional staff.*Introduced audit processes, reducing errors in product dataLed POS system provider in the delivery of actionable feedback used to improve the features and user experience.*Integrated ChatGPT tools to automate recurring tasks and support team training, increasing productivity and efficiency.*Embraced and promoted servant leadership, focusing on supporting and helping team members grow and succeed.

*Optimized Customer Onboarding: Ensure families are set up for success from the very first interaction, making the onboarding process smooth and simple.*Retention Focused on Listening: Develop retention strategies that not only keep families engaged but prove that Mighty Doodle listens to and values their feedback, reducing churn through continuous improvement.*Customer Feedback Loop: Gather insights from customers, making them a key part of product and service improvements, ensuring the voices of both children and their families shape the future of Mighty Doodle.*Brand Advocacy & Community Building: Turn satisfied customers into brand multipliers who share their positive experiences with others, organically expanding Mighty Doodle’s reach.*Data-Driven Decision Making: Leverage customer data to identify engagement patterns and refine touchpoints that foster long-term loyalty and satisfaction.*Collaborative Growth Strategy: Partner with marketing and product teams to align on customer growth efforts, driving acquisition while ensuring a consistent, positive user experience.*Scaling for Growth: Build scalable systems that support customer success as Mighty Doodle grows, ensuring that every family receives the same level of attention and support.

At Plus Relocation, I held a dual role as a Project Manager and Systems Analyst, where I was heavily involved in the implementation of multiple SaaS client projects. My expertise in security initiatives played a crucial part in the company's success, with a particular emphasis on Identity and Access Management, Penetration Testing/Remediation, and Disaster Recovery. I effectively managed communications, change management, release notes, and ensured the timely delivery and stable rollout of solutions.In addition to my technical contributions, I was recognized for my strong communication skills, which were instrumental in facilitating smooth transitions and fostering aggressive collaboration. In 2021, I received the Values in Action Award for Aggressive Collaboration, as nominated by my peers, for my exceptional teamwork and dedication to the company's core values.

At SIRVA, I managed global IT implementations for a diverse range of clients, including Fortune 500 companies, while working closely with colleagues across Europe, Asia, and the Americas. My responsibilities spanned from analyzing contracts and guiding system setups for optimized reporting, data integrity, and fee automation, to collaborating with developers, business analysts, and quality assurance teams to address complex business challenges under tight deadlines.Leveraging both Waterfall and Agile methodologies, I established project milestones, monitored potential risks, and ensured projects were completed within scope, budget, and timelines. I played an instrumental role in designing and developing new auditing tools, which improved data integrity and accelerated client onboarding following acquisitions in Brazil and Germany.In addition to crafting project plans and SOWs, I designed and delivered technology training materials in various formats, including PowerPoint presentations, videos, and live sessions for internal teams and clients. I was recognized by clients globally for making complex technical conversations easy to follow through impactful visuals.I managed the design and build of a purchase order process that automated budget-to-actual tracking, and led the build-out and release of SIRVA's first global cost estimator tool as well as new standard exception and escalation processes. Recognizing the importance of change management, I founded the Technology Rollout Committee to promote effective user adoption and seamless transitions.My dedication and hard work were recognized through three awards during my tenure at SIRVA: Presidential Award, Certificate of Excellence for Building Team Culture (Dec 2016), and Certificate of Excellence for Managing the Customer Experience (Dec 2016).

Developed content strategies across multiple media platforms including OTT (over-the-top), web and mobile for a new national television weather network, securing a multimillion dollar deal with DIRECTV and later DISH Network. Organized and executed breaking news coverage for national weather events ranging from Super Storm Sandy to regional tornado outbreaks, floods and wildfires. Researched and outlined social media standards and implemented the network's first social media strategy. Oversaw the launch of WeatherNation partnerships in local TV markets. Coordinated marketing and promotional campaigns with TV Station General Managers, News Directors and Create Services Directors. Set-up the WeatherNation retail website.

Co-wrote and produced an iPod/iPhone mobile application that was highlighted by Apple as new and noteworthy. Built relationships with business partners that helped establish credibility for a new concept. Set budgets and negotiated contracts on behalf of the owner. Helped design the wireframe and application functionality. Coordinated production schedules with animators and sound crews to meet deadlines. Became proficient with Twitter, blogging and editing with Final Cut Express. Produced classroom yoga videos for a school district's health curriculum.

Oversaw daily operations of three outlet locations. Established hiring and training procedures along with business processes that enabled the company to scale expanding from one location to eventually eight locations in the Twin Cities. Managed a multimillion dollar inventory by leveraging existing technology to develop and implement new buying and receiving procedures ultimately improving efficiency and accuracy. Analyzed vendor selling reports, determined markdowns and future buying trends leading to higher margins. Planned, executed and promoted holiday sales events that generated several weeks worth of revenue in just a few days. Assisted in all areas of problem-solving from gift card malfunctions to credit card processing issues.

Started as producer on national Everyday Living broadcast with Randi Kaye and Stephan Reynolds. When show was discontinued moved to producer of new 10pm newscast. In 1999, promoted to Senior Producer of start up morning news program. In 2000, named Executive Producer and led a team of 20 staff members including anchors, reporters, photographers, engineers and editors in editorial and logistics decisions. Recognized with a Regional Emmy Award in 2001 for Best Morning Newscast. Nominated again in 2003. Created and executed first ever FOX9 Garage Sale which was broadcast live from the studio and raised thousands of dollars for charity. Coordinated and Produced Live Town Hall Meeting featuring Governor Ventura and other key lawmakers. Selected by Robyne Robinson to produce her Talk with Robyne specials featuring Jimmy Jam, Kevin Garnett and Marilyn Carlson Nelson.