Lori Kennedy Email & Phone Number

Seattle, Washington, United States

Puyallup, WA

Worked with business systems analyst to initialize new subcontract process and software; developed SOPs and implemented consistent internal and external procedures to track and follow-up on compliance documents (i.e., certificates of insurance, E&O for design services; site-specific safety plans, bonds, executed agreements, W-9s, 3-year EMRs/RIRs; business.

Kent, WA

Oversaw contract preparation for commercial electrical contractor; secured certificates of insurance, kept team members adequately informed, document tracking; marketing support, follow-through in meeting commitments, worked well with a variety of personalities and styles of leadership; assisted VP, CFO, AR, AP, and HR; supported field technicians; remote.

Order processing in a phone center for an international, Christian bookstore. Received and processed phone and mail orders in US and internationally. Provided customer service, executed problem-solving skills, diffused volatile situations leaving a satisfied customer.

Extensive transcription, prepare proposals to board, license agreements, manuals. Juggled competing priorities, maintained confidentiality, record keeping, and complex closed, active filing systems, wrote and revised written operating procedures for several departments.Code, verify and balance revenue and AR payments to prepare bank deposits. Quarterly tax.

Portland, Oregon Area

Assisted PMs, assistant PMs, upper management, field teams, engineers, superintendents, and other PAs with whatever the need was. Switchboard/receptionist training. Specialized in closing jobs and compiling O&Ms.

Contract management for commercial general contractor in the Portland Metropolitan area. Specialize in compiling extensive close-out documentation, operation and maintenance manuals to receive final payment from owners. Comfortable in corporate environment or on the field, cold calls to build subcontractor base.