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Lori Laflin Email & Phone Number
SVP of Customer Experience and Market Research Consulting
at
ISG
1 work email found
@compeer.com
4 phones found area 952, 800, and 715
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
SVP of Customer Experience and Market Research Consulting
Location
United States, United States, United States
Who is Lori Laflin? Overview
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Quick answer
Lori Laflin is listed as SVP of Customer Experience and Market Research Consulting at ISG, based in United States, United States, United States. AeroLeads shows a work email signal at compeer.com, phone signal with area code 952, 800, 715, and a matched LinkedIn profile for Lori Laflin.
Lori Laflin previously worked as Personal goal pursuit at Career Break and VP Client Experience and Digital Strategy at Compeer Financial. Lori Laflin holds Bachelor Of Science (B.S.), Business from University Of Minnesota - Carlson School Of Management.
Company email context
Email format at ISG
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{first}.{last}@compeer.com
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Profile bio
About Lori Laflin
I care about customers (and employees, and shareholders, and others, but mostly about customers).I'm known for:* CX Strategy: My deep understanding of CX principles allows me to navigate complex organizational landscapes and implement effective strategies tailored to meet specific business objectives.* Leadership & Collaboration: Throughout my career, I've led diverse teams and collaborated with senior executives to drive CX initiatives at both regional and global levels. My ability to align cross-functional teams, manage consultants, and foster a culture of customer-centricity has been instrumental in delivering impactful results.* Innovative Approach: Rather than relying on generic best practices, I thrive on identifying better practices that are both innovative and efficient. I'm known for my inquisitive nature, always seeking new insights and pushing boundaries to elevate the customer experience to unprecedented levels.* Trusted Advisor: Clients and colleagues alike recognize me as a trusted advisor in the field of CX. Whether it's designing world-class measurement programs or conducting in-depth research to uncover actionable insights, I'm committed to delivering excellence and driving continuous improvement.
Listed skills include Market Research, Marketing Research, Customer Insight, Quantitative Research, and 28 others.
Current workplace
Lori Laflin's current company
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12 roles · 33 years
Lori Laflin work experience
A career timeline built from the work history available for this profile.
Personal Goal Pursuit
Current
Career Break
At the start of 2024, I chose to move on from my role at Compeer Financial to reflect and find what’s next. I embraced the opportunity to try something different–taking an intentional professional break. What would happen, I wondered, if I took some time? I’m very fortunate that I’ve had this opportunity. It’s been scary at times, but ultimately I’m very.
Jan 2024 - Present
Vp Client Experience And Digital Strategy
I led a dedicated team focused on transformation and incremental change, enhancing both digital and traditional client experiences, helping the organization put the client at the center of decision-making, creating win-win strategies, and driving retention and growth. * Led a dedicated team of high performing professionals focused on enhancing both digital.
Aug 2020 - Dec 2023
Digital Customer Experience Business Relationship Manager
In this experimental role, I led initiatives to elevate customer-centricity within the organization, collaborating closely with Agile product teams to deliver end-to-end IT services tailored to customer needs. My focus on enhancing the customer experience across Cargill's digital portfolio enabled our businesses to gain a competitive edge in the market.
Oct 2018 - Aug 2020
Customer Experience Champion
Leading a one-year pilot program with our Texturizers and Specialties business, I played a pivotal role in Cargill's inaugural venture into CX, laying the foundation for future initiatives.I spearheaded the creation and execution of a comprehensive customer experience strategy, implementing CX processes, establishing metrics, and driving the development of.
Oct 2017 - Oct 2018
Global Customer Engagement Research Program Manager
Guiding Cargill businesses in developing customer centricity through the effective use of customer and brand research, journey mapping, and other CX tools. Corporate subject matter expert on customer engagement strategies and Cargill’s Customer Engagement model, and collaborate with business leaders for interpretation and implementation.
Aug 2011 - Oct 2017
Coordinator Of Strategic Opinion Research
Planning, design, and coordination of survey and opinion research for the Minnesota's largest state agency
Jul 2007 - Aug 2011
Research Consultant
Providing stakeholder information as a foundation for insight and business strategies.
Feb 2005 - Aug 2006
Research Manager
2003 - 2004
~1 yr
Director Of Data Processing
1998 - 2003
~5 yrs
Past President Minnesota/Upper Midwest Chapter
2000 - 2001
~1 yr
Research Consultant
1993 - 1998
~5 yrs
4 education records
Lori Laflin education
Bachelor Of Science (B.S.), Business
University Of Minnesota - Carlson School Of Management
Education record
State Of Minnesota Emerging Leaders Institute
Education record
Brookfield Central High School
Master'S Degree, English Literature
University Of Minnesota
FAQ
Frequently asked questions about Lori Laflin
Quick answers generated from the profile data available on this page.
What company does Lori Laflin work for?
Lori Laflin works for ISG.
What is Lori Laflin's role at ISG?
Lori Laflin is listed as SVP of Customer Experience and Market Research Consulting at ISG.
What is Lori Laflin's email address?
AeroLeads has found 1 work email signal at @compeer.com for Lori Laflin at ISG.
What is Lori Laflin's phone number?
AeroLeads has found 4 phone signal(s) with area code 952, 800, 715 for Lori Laflin at ISG.
Where is Lori Laflin based?
Lori Laflin is based in United States, United States, United States while working with ISG.
What companies has Lori Laflin worked for?
Lori Laflin has worked for Isg, Career Break, Compeer Financial, Cargill, and State Of Minnesota Department Of Human Services.
How can I contact Lori Laflin?
You can use AeroLeads to view verified contact signals for Lori Laflin at ISG, including work email, phone, and LinkedIn data when available.
What schools did Lori Laflin attend?
Lori Laflin holds Bachelor Of Science (B.S.), Business from University Of Minnesota - Carlson School Of Management.
What skills is Lori Laflin known for?
Lori Laflin is listed with skills including Market Research, Marketing Research, Customer Insight, Quantitative Research, Strategy, Consumer Behaviour, Segmentation, and Qualitative Research.
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