Elections voting system technology

-> End-user guides and online help-> Internal Process Documentation-> SharePoint Platform Management-> SharePoint Training-> Translations Management

-> Documented Administrator Reference Guide – Replicator for SharePoint-> Wrote/updated Command Line Operations Guide – Replicator for SharePoint-> Updated -help command line parameters-> Wrote/updated Installation Guide, Command Line Operations Guide, Replicator for SharePoint, Connect for SharePoint/Replicator-> Provided GUI mockups for design and text

-> Established document management processes and departmental templates-> Defined departmental standards-> Wrote, edited, and published test reports, specifications, and standards-> Created, organized and administered departmental wiki

-> Documented the Facilities module for existing TSM (Training Services Manual)-> Proposed and implement new format and structure for TSM (all modules)-> Determined, proposed, and implemented optimal delivery method

-> Documented detailed operations manuals for CANDU reactor refurbishment processes-> Maintained department Wiki-> Illustrated complex mechanical designs and electrical schematicsProjects:-> SharePoint CMS (Content Management System)Integration-> Responsible for developing department CMS proposal, which included defining detailed design requirements-> Phase 2 of CMS implementation, including document repository and review/approval requirements, defining project workflows, and knowledgebase/ customer portal design-> Strategic PlanningFostering the “value added” approach, which identifies and promotes customer benefits of high quality documentation and services

-> Manage multiple Technical Writers – both locally and remotely-> Responsible for scheduling and assigning projects-> Project Manager for XML authoring system deployment-> Guided Technical Writers through source and change management infrastructure deployment-> Manage resource contingency options, such as outsourcing or short term contracting

-> Created content using established style and structure guides-> Draft content plans-> Create drawings, flowcharts, and diagrams to support written content-> Research and present proposal for single-source authoring system

-> Documented the Polaris product line - a real-time 3D optical measurement system used to calculate the location and orientation of an object-> Created and maintained printed manuals (Administrator, Tool Design, and User Guides)-> Produced HTML for 60 Architect software online help-> Created technical drawings for Docking Station-> Designed and provided content for marketing technical data sheets-> Designed and managed technical bulletin database

-> Maintained Administrator Guide -> Wrote and updated End-user Guide for the web-based desktop client installation and usage-> Designed and maintained intranet