• Prepared quotes, ordered products and facilitated delivery of products for local school districts, numerous businesses, and one Texas federal prison library• Scheduled and supervised book sales at off-site events for various conferences in the DFW area (i.e. Crimes Against Children Conference headed by Children's Advocacy Center in Dallas; Texas Workforce Commission in Austin; Colleyville Public Library)• Coordinated the outreach and marketing for in-store events such as author book signings (including former Dallas Cowboy Everson Walls, Harper-Collins author Suzanne Crowley) and special book/DVD releases (including Twilight Saga books, Diary of a Wimpy Kid, Rick Riordan’s The Lightning Thief)• Utilized the social media sites Twitter and Facebook, as well as the Colleyville Chamber of Commerce's events website, to post in-store event information• Represented Borders Books at chamber meetings and community functions for both Colleyville and NE Tarrant County Chambers• Promoted to a supervisor position during reorganization in 2010; duties involved getting change for registers, verifying deposits, handling customer and employee issuesFebruary-April 2011• Promoted to store Fixture Manager • Worked closely with the liquidation company, Hilco Fixed Asset Recovery, to price and market store fixtures online using Craig's List and Facebook • Other responsibilities included fixture merchandising, pricing, inventory management and coordinating pickup dates and times during the nine weeks of liquidation • Attained 160% of sales goal during the first 5 weeks of liquidation sale

• Created client illustrations using Mass Mutual Insurance software, as well as Microsoft Word Excel and PowerPoint; followed up with home office on client questions and cases; scheduled sales appointments and client paramedical exams, as well as follow-up client meetings for policy delivery• Maintained agent’s accounts payables and accounts receivables; performed general office duties such as answering the phone, filing, ordering office supplies

· Created computer graphics / charts and PowerPoint presentations, scheduled client meetings / events for a marketing division within IBM· Migrated to the Graphics Lab in the IBM Westlake Complex which was outsourced first by; SEI) and then TASCOR; worked with a team of four other contract employees to complete presentations for various departments within IBM using primarilyMicrosoft Word, Excel, PowerPoint, but also Corel Draw software· Promoted to site supervisor of the Graphics Lab for Southlake / Westlake locations in 1994 and managed four other TASCOR employees; met with key staff of individual departments to discuss requirements of each presentation; followed through with each presentation from start to finish to ensure complete satisfaction; conducted employee evaluations