Lori Small Email & Phone Number

United States

NNA trained and certified mobile Notary Public and Signing Agent working in Miami-Dade, Broward, and Palm Beach counties.

Miami, Florida, United States

Providing leadership, day-to-day oversight, and direction to the Waitlist and Leasing departments. Also responsible for interpreting federal, state, and local regulations regarding the implementation of the HCV program to ensure overall compliance. Additionally, continuously working towards meeting department and company performance standards and goals through outstanding leadership.

Miami, Florida

Miami/Fort Lauderdale Area

Ft. Lauderdale, Fl

Independent Contractor

• Striving to achieve the best possible outcomes by implementing critical internal systems to obtain key performance goals for effective administration of the Housing Choice Voucher (HCV) Program. • Evaluating the performance of each component of the operation in order to monitor both the Newark, NJ (previously) and (currently) the Chicago, IL HCV Programs.• Collecting and updating quality review documentation in the Quality Control Management (QCMS) system of record.

Miami, Fl

• Maintaining overall up to date knowledge of all systems of record used, as well as permanent file protocol. Knowledge of HUD regulations and the NHA administrative plan and procedures. • Measuring the performance of staff in order to ensure the accuracy and quality of services provided to both owners and tenants. • Providing updated guidance to staff in order to assist them in reaching and exceeding quality scores according to the Section Eight Management Assessment Program (SEMAP)… Show more • Maintaining overall up to date knowledge of all systems of record used, as well as permanent file protocol. Knowledge of HUD regulations and the NHA administrative plan and procedures. • Measuring the performance of staff in order to ensure the accuracy and quality of services provided to both owners and tenants. • Providing updated guidance to staff in order to assist them in reaching and exceeding quality scores according to the Section Eight Management Assessment Program (SEMAP) standards.• Collecting and updating quality review documentation in the Qual Check system of record. Show less

Brooklyn, Ny

During my years as a children's services case worker, I provided intensive foster care case planning and family services to families who's children were under the care and custody of the Commissioner of Social Services for the City of New York. I supervised regular visits between biological parents and their children, completed Family Assessment Service Plans, and attended permanency, custody, and other family court hearings via verbal testimony and/or written court reports. I also provided… Show more During my years as a children's services case worker, I provided intensive foster care case planning and family services to families who's children were under the care and custody of the Commissioner of Social Services for the City of New York. I supervised regular visits between biological parents and their children, completed Family Assessment Service Plans, and attended permanency, custody, and other family court hearings via verbal testimony and/or written court reports. I also provided task supervision for employees in the Preventive Care department. Show less

Bachelor'S Degree, Psychology

Education record