Collaborative, inclusive, authentic Executive who creates, inspires, and coaches leaders. Develops, leads, and sponsors major transformational and modernization initiatives. Designs and implements innovative digital solutions and strategies leveraging the strengths of effective change and project management skills. Demonstrates strong communication and stakeholder management expertise. Extensive success in relationship management and highly advanced customer service skills with partners, clients, various levels of government, adjudicators and stakeholders. Superior knowledge and experience of a multi-tribunal cluster’s governance, jurisdiction and mandate as well as its relationship with government including controllership over-sight and accountability frameworks. Commitment to providing excellent customer service in client-focused programs