Lorna Eaton Email & Phone Number

Toronto, Ontario, Canada

Toronto Remote

Managed complex requests (RFP/Q/I/S from clients from request to proposal to approval and handoff to delivery teams. Activities include: assessment and confirmation of requirements, lead conference calls, assigned tasks, milestones and coordination of data from subject matter experts and contributors, solution design, preparation of cost cases and creation of persuasive technical content; incorporating IT security standards, risk assessment mitigation. Collaborated with other business departments for compliance including legal, finance and contract (if the solution will require amendment to the client’s master services agreement.Peer review and editing of other proposal manager’s work for quality assurance.Mentoring of new proposal managers for quick assimilation on technology and processes.Examples of projects: transition from data centre to cloud-based storage to reduce data centre costs and increase data retention time; deployment of resiliency program; implementation of new tools such as ServiceNow reducing costs and speeding up execution of service requests; MS Defender to improve endpoint security and compliance.

Toronto, Ontario, Canada

Managed complex requests (RFP/Q/I/S from clients from request to proposal to approval and handoff to delivery teams. Activities include: assessment and confirmation of requirements, lead conference calls, assigned tasks, milestones and coordination of data from subject matter experts and contributors, solution design, preparation of cost cases and creation of persuasive technical content; incorporating IT security standards, risk assessment mitigation. Collaborated with other business departments for compliance including legal, finance and contract (if the solution will require amendment to the client’s master services agreement.Peer review and editing of other proposal manager’s work for quality assurance.Mentoring of new proposal managers for quick assimilation on technology and processes.Examples of projects: transition from data centre to cloud-based storage to reduce data centre costs and increase data retention time; deployment of resiliency program; implementation of new tools such as ServiceNow reducing costs and speeding up execution of service requests; MS Defender to improve endpoint security and compliance.

Markham

As Manager, ITIL Change Management, planned and executed routine, expedited and emergency IT changes, including risk assessment, and preparation of appropriate communications to inform impacted business units.

As Business Relationship Manager for Enercare, I utilize knowledge, skills, behaviors and competencies to foster a productive relationship between IT as a service organization and its business partners. This organizational role is a liaison acting as a connector and navigator between IT and the various Enercare business units aligning business interests with IT deliverables. I am responsible for understanding the business, assisting in the prioritization of projects, ensuring that projects align with the technology that best provides maximum return on investment, in support of the overall business strategy.

3600 Steeles Avenue (Working Out Of Rogers Campus 8200 Dixie Road)

Central point for management of lifecycle of detailed and complex infrastructure requests from strategic outsourcing client, Rogers. Ownership of complete process from design to contract negotiation, including: requirements confirmation; team organization; development and management of SMEs and multiple vendors, solution design, compiling persuasive content for proposal deliverables; risk assessment and mitigation; IT and security standards; project labour and infrastructure cost cases, budget and spend tracking; completion of proposals and timely delivery through to approval and handoff to delivery organization. Conducted debriefing / lessons learned sessions on unapproved / cancelled proposals.

• Self-employed (incorporated) contractor providing personal consulting services to a professional services consulting firm (Network Integration and Systems Solutions).• Contract engagement focused on placing senior level professional IT and management consultants in strategic Ontario government sector projects, primarily healthcare. • Responsible for entire process of creating documents in response to public and private sector RFPs.• Extensive networking, communications and relationship skills are required, as well as resource recruiting, planning and scheduling to ensure adequate coverage for important current and future project requirements.

Corporate Communications, Investor Relations and Finance• Responsible for all corporate communications, shareholder relations, and finance functions, including oversight of audit and preparation of quarterly and annual financial statements, and completion of TSX and NASDAQ regulatory filings.• Complete responsibility Annual Report design, authoring, production and dissemination to 24,000 shareholders.• Authored press releases, presentations, briefing materials and speeches for executives for investor events. • Participated in equity financings (private placements and prospectus offering) and corporate restructuring initiatives.• Responsible for development and maintenance of key stakeholder relationships, including employees, shareholders, bankers, lawyers, media, auditors, and regulatory agencies. • Managed design, content and implementation of corporate website, reflecting a consistent and accurate corporate image.• Coordinated planning of annual meetings and financing road shows for investors. • Liaised directly with CEO and Board of Directors on corporate and board matters.• Participated in acquisition committee of Board of Directors to identify and qualify potential European strategic partners, resulting in the acquisition of a private Scandinavian sales, marketing and distribution company.Technology Licensing, Business Development and Equipment Sales• Created a network of international contacts to identify and qualify potential global licensing partners, demonstrating the features and benefits of environmentally responsible advanced technology system to corporate decision makers, completing three licensing transactions of US$1 million each.• Negotiated and completed contracts with licensees and equipment suppliers for complex state-of-the-art production equipment for international manufacturing facilities, resulting in the implementation of three turnkey operations in Asia totaling in excess of US$20 million.

Marketing Management

Marketing Management

Marketing/Marketing Management, General