Experience Designer
CurrentAs an Experience Designer at Outwitly, I take on projects from many industries, including education and insurance, where I specialize in understanding user experiences and optimizing critical business processes. I collaborate with diverse clients, ensuring tailored research approaches to meet their unique needs. I produce deliverables such as journey maps, personas, detailed reports, and actionable plans to guide clients in their decision-making processes.I also lead UX research… Show more As an Experience Designer at Outwitly, I take on projects from many industries, including education and insurance, where I specialize in understanding user experiences and optimizing critical business processes. I collaborate with diverse clients, ensuring tailored research approaches to meet their unique needs. I produce deliverables such as journey maps, personas, detailed reports, and actionable plans to guide clients in their decision-making processes.I also lead UX research efforts, including recruitment, the development of interview and observation guides, and evaluating the value, user-friendliness, and accessibility of various features.Lastly, I actively contribute to Outwitly's marketing efforts by creating engaging social media content and crafting informative and compelling blog posts to enhance brand visibility. Show less