Results driven entrepreneur with a demonstrated experience and history of working in the telecommunications industry. Skilled in Business Relationship Management, New Business Development and ICT Solutions Architecture. Strong business development professional graduated from Cape Peninsula University of Technology.
Sky Internet Sa
View- Website:
- skyinternet.co.za
- Employees:
- 4
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Founder And CeoSky Internet SaWestern Cape, South Africa -
Founder & CeoSky Internet Sa Oct 2019 - PresentSouth Africa -
Account ManagerEset Southern Africa Jun 2020 - Feb 2021Western Cape, South Africa -
Business Development ManagerIt World Sa Jun 2019 - May 2020Cape Town, Western Cape, South AfricaDevelop a growth strategy focused both on financial gain and customer satisfactionConduct research to identify new markets and customer needsArrange business meetings with prospective clientsPromote the company’s products/services addressing or predicting clients objectivesPrepare sales contracts ensuring adherence to law-established rules and guidelinesKeep records of sales, revenue, invoices etc.Provide trustworthy feedback and after-sales supportBuild long-term relationships with new and existing customersDevelop entry level staff into valuable salespeople Managing business operationsResourcing staff and financial processes
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Account ManagerEven Flow Distribution Mar 2017 - Jul 2019Cape Town, Western Cape, South AfricaServe as the lead point of contact for all customer account management matters specific to my allocated accountsBuild and maintain strong, long-lasting client relationshipsNegotiate contracts and close agreements to maximize profitsDevelop trusted advisor relationships with key accounts and customer stakeholders Ensure the timely and successful delivery of our solutions according to customer needs and objectivesClearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholdersDevelop new business with existing clients and/or identify areas of improvement to meet sales quotasForecast and track key account metrics (e.g. quarterly sales results and annual forecasts)Prepare reports on account statusCollaborate with product managers to identify and grow opportunities within territoryAssist with challenging client requests or issue escalations as needed -
Senior Business DeveloperSpark Atm Systems May 2015 - Feb 2017Cape Town, Western Cape, South AfricaProspect for potential new clients and turned this into increased business.Cold call as appropriate within the market and geographic area to ensure a robust pipeline of opportunities. Identify potential clients, and the decision makers within the client organization.Research and build relationships with new clients to grow, maintain, and leverage my people network. Set up meetings between client decision makers and Spark ATM Systems sales rep.Plan approaches and pitches. Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.Participate in pricing the solution/service.Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.Present an image that mirrors that of the client.Present new products and services and enhance existing relationships.Work with technical staff and other internal colleagues to meet customer needs.
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Customer Support RepresentativeVodacom Jun 2013 - May 2014Cape Town, Western Cape, South Africa -
Customer Service RepresentativeMerchants Feb 2013 - May 2013 -
Sales And Marketing SpecialistCell C Nov 2012 - Jan 2013
Lorna Mlonzi Education Details
-
Information Communication Technology -
New Horizons Computer Learning Centers - EnglewoodComputer And Information Sciences And Support Services -
Business Administration, Management And Operations
Frequently Asked Questions about Lorna Mlonzi
What company does Lorna Mlonzi work for?
Lorna Mlonzi works for Sky Internet Sa
What is Lorna Mlonzi's role at the current company?
Lorna Mlonzi's current role is Founder and CEO.
What schools did Lorna Mlonzi attend?
Lorna Mlonzi attended Cape Peninsula University Of Technology, New Horizons Computer Learning Centers - Englewood, Henley Business School.
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