Lorna Mlonzi Email & Phone Number

Western Cape, South Africa

South Africa

Western Cape, South Africa

Cape Town, Western Cape, South Africa

Develop a growth strategy focused both on financial gain and customer satisfactionConduct research to identify new markets and customer needsArrange business meetings with prospective clientsPromote the company’s products/services addressing or predicting clients objectivesPrepare sales contracts ensuring adherence to law-established rules and guidelinesKeep records of sales, revenue, invoices etc.Provide trustworthy feedback and after-sales supportBuild long-term relationships with new and existing customersDevelop entry level staff into valuable salespeople Managing business operationsResourcing staff and financial processes

Cape Town, Western Cape, South Africa

Serve as the lead point of contact for all customer account management matters specific to my allocated accountsBuild and maintain strong, long-lasting client relationshipsNegotiate contracts and close agreements to maximize profitsDevelop trusted advisor relationships with key accounts and customer stakeholders Ensure the timely and successful delivery of our solutions according to customer needs and objectivesClearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholdersDevelop new business with existing clients and/or identify areas of improvement to meet sales quotasForecast and track key account metrics (e.g. quarterly sales results and annual forecasts)Prepare reports on account statusCollaborate with product managers to identify and grow opportunities within territoryAssist with challenging client requests or issue escalations as needed

Cape Town, Western Cape, South Africa

Prospect for potential new clients and turned this into increased business.Cold call as appropriate within the market and geographic area to ensure a robust pipeline of opportunities. Identify potential clients, and the decision makers within the client organization.Research and build relationships with new clients to grow, maintain, and leverage my people network. Set up meetings between client decision makers and Spark ATM Systems sales rep.Plan approaches and pitches. Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.Participate in pricing the solution/service.Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.Present an image that mirrors that of the client.Present new products and services and enhance existing relationships.Work with technical staff and other internal colleagues to meet customer needs.

Cape Town, Western Cape, South Africa

Information Communication Technology

Information Communication Technology

Computer And Information Sciences And Support Services

10774: Querying Microsoft SQL Sever 2012

Master Of Business Administration - Mba, Business Administration, Management And Operations