Lorraine Maughlin Email & Phone Number

Washington, District Of Columbia, United States

As Donor Relations Manager, I manage donor engagement and a lifetime stewardship portfolio, ensuring donors feel valued and connected. I guide projects to enhance donor experiences and oversee the recognition society. Additionally, I maintained donor relations during a staffing shortage, hired and trained a new coordinator, and ensured timely recognition of major gifts.• Revitalized the Teddy Roosevelt Society (for $1M+ donors) by implementing a mailing campaign to capture member updates and preferences, created onboarding materials, and scheduled regular touchpoints to enhance relationships.• Facilitate collaboration with National Park Service to recognize donors. Coordinate tailored park visits while connecting donors with park guides for a personalized park experience.

Gaithersburg, Md

I oversaw the annual giving program, managing gifts up to $10K, ensuring engagement, and maximizing donations. In addition, I developed a direct mail calendar, collaborated with marketing, tracked giving, and built relationships through donor outreach.• Expanded donor base by launching first direct mail schedule; collaborated with the communications department and vendor to create an annual giving schedule and a newsletters featuring donor stories. • Coordinated giving program for Adventist HealthCare entities including Shady Grove Hospital, White Oak Medical Center, Adventist Rehabilitation Hospital, and The Lourie Center for Children.

Gaithersburg, Md

As Community Relations Manager, I promoted services to clients, onboarded families, and developed key referral relationships. I liaised between clients and staff to ensure smooth communication, managed daily operations, and compiled KPI reports for corporate review.

Washington D.C. Metro Area

I managed annual giving groups with contributions over $100K, coordinated events, and facilitated donor recognition. I also collaborated cross-functionally to secure significant gifts and created a centralized donor wall at the National Museum of Natural History, recognizing donors from $25K to $10M.

National Museum Of The American Indian

As Donor Relations Manager for the Museum of the American Indian, I acted as liaison the National Council and the Director’s Council of Friends, generating $300K for the Theater Patrons program with a seating inscription campaign, and cultivated a $600K gift from a long-time donor by providing personalized service.