managing a small team of reception / admin staff, preparing client invoices, chasing outstanding debts, sending treatment reminders, general paperwork, running weekly sales / business reports, processing supplier invoices, staff rotas, responsible for the smooth running of the practice office and reception area.

welcoming clients to the practice, answering phone and face to face queries, booking appointments, sending treatment reminders, preparing invoices, general paperwork, cash handling

maintaining secure data on criminal activity, preparation of internal briefing items, dealing with phone queries, general paperwork, preparing arrest packages for officers.

conducting fortnightly job searches for customers, arranging job / training course interviews, checking continuing eligibility for benefits, telephone queries, general paperwork.

managing a small team, responsible for the daily smooth running of the yard, booking lessons, taking payments, teaching group and individual lessons, taking hacks out, basic equine first aid, general yard duties.