Lorraine Pearce Email and Phone Number

I am now a claims trainer. I have a strong and structured leadership approach, with a clear focus on colleague empowerment. My leadership approach allows me to hold my team to account and enable colleagues to reach their full potential in their long term goals. This is achievable due to my natural ability to flex my method of communication. I have a good overall understanding of our customers claims and complaints journey.I am a good all round multi-tasker who has excellent communication skills. I have 13 years experience in the insurance industry including 4 years dealing with complaints and 6 years in claims operations.I have worked with all accounts from Lead Generation, through to sale, full project management and customer service. I have 10 years experience in the AV industry and have worked on projects from £1K up to £250K+.Previously specialised in the Digital Signage Market and finding custom made solutions for my clients needs. Also branding, SEO, marketing campaigns, social media and websites!I am able to communicate well with people at all levels and build upon good relationships in order to bring in more business and make all companies concerned to prosper. Specialties: Lead Generation, Telesales, Managing Sales Teams, Project Management, Reporting, Social Media, Digital Signage Solutions, Marketing Campaigns, Producing Results, Customer Relations !