Lorraine Walters Email & Phone Number

Oxnard, California, United States

Coordinate efforts with 8 department heads. Provide General Human Resources.Accounts payable and receivables. Billing and payroll. Reports directly to senior management. Provide excellent customer service.Responsible for the processes of petty cash and month end reconciliations.

West Hills

Northridge

• Instrumental in lifting the census from 42% to 99%, with 330 Residents
• Coordinate the efforts of 8 Department Heads and work closely with the Executive Director in synchronizing the efforts of the Executive Team
• Oversaw the HR efforts and work closely with HR Coordinator. Oversaw the process of payroll.
• Work directly with Corporate Team, as most of the accounting work is done at the Community Level
• Handled all A/P- A/R and rent collections, raising rents and focus on lifting Ancillary Revenue
• Actively involved in coordinating efforts of Resident Move-Ins and Move-OutsProcessed financial reports, journal entries.

Camarillo, CA

• Responsible for all administrative duties associated with customer sales and support for the Western Region and all of Europe.
• Maintained detailed monthly sales forecast for upper management Oversaw all activities related to the development and management of eGtran marketing activities. Generated monthly employee and manufacturing commission.
• Managed all global trade show activities.

West Hills, CA

• Responsible for hiring and training and related Human Resources associated with this process.
• Assisted other coordinators with counseling and acted as liaison with regional
• Performed all payroll accounting for a staff of 85
• Reduced bad debt by 80% within the first six months
• Created monthly resident billing audits for the Board of Directors including financial justification of any changes.
• Provided customer service, billing support and data entry

Westlake Village

• Managed finance and service divisions
• Over saw all accounting including: A/P, A/R, bank reconciliation, billing and payroll processing
• Implemented QuickBooks
• Established relationships with vendors, including the implementation of contracts
• Developed and managed quality control metrics
• Ensured customer satisfaction for the most demanding clients

Brentwood

• Managed bookkeeping/finances-A/P, A/R, deposits, preparation of financial statements, bank reconciliation, daily payment allocations, insurance billing.
• Decreased accounts receivables by 80% within the first 6 months
• Provided support for staff of three
• Scheduled appointments, customer service

Los Angeles

• Oversaw all elements of quality control
• Monitored the performance and progress of staff
• Generated analysis and reporting for upper management
• Counseling staff and performing yearly evaluations
• General accounting and balancing of general ledgers
• Created and developed automated systems to track and reconcile in-coming deposits and payments within the department. This resulted in greater efficiency in the completion of tasks and reduced customer complaints by 52%