Lorraine Markwardt Email & Phone Number

Dallas, Tx

- Manage account and pipeline within Salesforce.com- Manage pre-sale pilot implementation- Act as a liaison between internal departments on behalf of the salesperson- Organize and execute various sales cycle processes in alignment with customer expectations- Partner with sales team by contacting accounts by phone and email to help promote a more positive customer experience- Educate Istation customers on technical requirements, pricing, training, and successful implementation of the product from pre-sale to post-sale- Assist account executives with trade show/conference responsibilities- Demonstrate teamwork by sharing best practices and collaborating with cross-functional teams to maximize team/company success while maintaining good morale and positivity- Anticipate obstacles and objections, plan solutions, and resolve issues- Actively seek professional development opportunities in the areas of education, Istation and competitive products, sales, organization, education technology, and customer support

Irving, Tx

- August–December 2014 – Participated in exercises and created Business Continuation Plan for disaster relief for department. - February–June 2014 – Instrumental in “Distribution Transformation (Corporate Realignment)” – scheduling interviews, processing new employee orientation, on-boarding and terminations.- August 2013–June 2014 – Coordinated and lead relocation of office to new facility.- Served as executive support of Market Vice President to include calendar maintenance, email review/process and follow through, conference/training registrations, travel arrangements and expense reporting.- Planned and organized events and meetings (5Ks, Byron Nelson/ProAm, department gatherings).- Ongoing associate on-boarding and termination processes to include facilities processing.- Maintained and ordered office supplies, printing supplies and hardware/software systems.- Processed mail and shipments for department to include UPS, USPS and Courier Service. - Served as building liaison for department to include ordering maintenance and repairs, report building issues and participate in building decision making meetings/processes.

Irving, Tx

- Served as executive support to Regional Vice President, dedicated life insurance consultants and marketing specialists, to include calendar maintenance, email review/process and follow through, conference/training registrations, travel arrangements, expense reporting and database update. - Assisted with planning conferences, continuing education, and producer / client seminars. - Maintained and order office supplies, printing supplies and hardware/software systems.- Processed mail and shipments for department to include UPS, USPS and Courier Service.

North Sioux City, Sd

- May-October, 2009 – Assisted preparation of “White Papers” to present to Sargento Foods for purchase of Portionables, Inc., requiring extensive travel to corporate facility in Bellingham, WA- March-July, 2008 – Prepared and submitted proposal to staffing agencies for staffing and training of temporary associates when needed for larger-than-employed production staff.- October-December, 2005 – Contributed to complete set-up of the company at start-up.- Served as executive support to plant manager, quality assurance manager, and production supervisors to include all travel arrangements, expense reports and accounts payable.- Conducted recruitment initiatives to include write/place advertisement, interviews and selection processes, new employee orientation and benefit administration. - Held responsibility for all aspects of payroll and managed production personnel scheduling. - Excelled in short- and long-range planning of company events, functions and training. - Maintained compliance with federal and state regulations concerning employment. - Conducted exit interviews and responded to state unemployment claims. - Ensured accuracy of personnel records, employee handbook, SOPs, and GMPs and training logs, promptly documenting changes and revisions. - Worked closely with production to ensure complete and up-to-date job safety analysis. - Communicated internal and external safety policies for all departments, served on safety committee to monitor and interpret federal, state, and local regulations that pertain to safety, including all OSHA regulations.

Waco, Tx

- Served as executive support to the Director / Editor and office manager for the press, publishing academic books written by Christian authors, to include arranging travel, expense reporting, and calendaring /scheduling for office staff, constituents and campus facilities with relation to specific event/project.- Held responsibility for managing, supervising and training students on work-study programs and interns. - Acted as communications and event coordinator between authors, publishers, printers, and university staff. - Managed travel arrangements and planned events for visiting guest authors for book signings and releases. - Specialized in planning and preparing events for author recognitions, annual/semi-annual conferences, trade shows, retreats and campus venues to include securing facility, arranging catering, speakers, guests, transportation, lodging, decorating and equipment. - Served as hostess/university liaison at off-site events.- Acted as communications and event coordinator for weddings at campus chapels. - Integral part of department budget process and maintenance. - Kept and maintained accurate and organized records/files for department.