Loryn Cole
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Loryn Cole Email & Phone Number

Principal User Researcher at Twilio
Location: Dallas-Fort Worth Metroplex, United States, United States 17 work roles 2 schools
1 work email found @segment.com 1 phone found area 972 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email l****@segment.com
Direct phone (972) ***-****
LinkedIn Profile matched
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Current company
Role
Principal User Researcher
Location
Dallas-Fort Worth Metroplex, United States, United States
Company size

Who is Loryn Cole? Overview

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Quick answer

Loryn Cole is listed as Principal User Researcher at Twilio, a company with 6489 employees, based in Dallas-Fort Worth Metroplex, United States, United States. AeroLeads shows a work email signal at segment.com, phone signal with area code 972, and a matched LinkedIn profile for Loryn Cole.

Loryn Cole previously worked as Staff User Experience Researcher at Segment and Senior User Experience Researcher at Segment. Loryn Cole holds Bachelor Of Arts (Ba), Journalism, Advertising from University Of North Texas.

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{first}@segment.com
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Profile bio

About Loryn Cole

I'm a results-driven user researcher with a background in digital analytics, marketing strategy and data storytelling. In my marketing career, I used user research methods to gain a competitive advantage. Currently, I'm a UX researcher driving product success and customer satisfaction for the #1 customer data platform, Twilio Segment. My goal as a user researcher is to find alignment between business goals and real user needs. I have experience with several types of qualitative and quantitative research methods, including user interviews, survey design, usability testing, heatmaps, digital analytics, website recordings, micro-surveys and more. User research is often used to validate designs or decisions that have essentially already been made, but I'm the type of researcher who won't be shy about exposing big problems even while working on small projects. I love using research to uncover paradigm-shifting insights that transform how a company thinks about their products and customers.

Listed skills include Copywriting, Social Media, Advertising, Social Media Marketing, and 23 others.

Current workplace

Loryn Cole's current company

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Twilio
Twilio
Principal User Researcher
Texas, United States
Website
Employees
6489
AeroLeads page
17 roles

Loryn Cole work experience

A career timeline built from the work history available for this profile.

Principal User Researcher

Texas, United States

Staff User Experience Researcher

Current
Oct 2023 - Present

Senior User Experience Researcher

Jun 2022 - Oct 2023

User Experience Researcher

Jun 2021 - Jun 2022

User Experience Researcher

- Became the first user research hire as an effort to become more user-centric and create alignment - Leveraged qualitative and quantitative methods to create Dataquest’s first comprehensive user profiles, which have been used to set strategic direction for the next three years- Built user research processes tailored to organizational needs, including a.

Oct 2020 - May 2021

Product Marketer

- Hired to level up a growing marketing team and build a more sophisticated marketing strategy - Led implementation of a new email marketing tool and developed new email onboarding strategy to help users onboard faster and provide feedback- Conducted customer insights analysis to shape Dataquest’s brand positioning, and collaborated with designers to A/B.

Sep 2019 - Oct 2020

Founder, Writer

When I first began riding motorcycles in late 2013, had a hard time finding useful, well-written information about motorcycle safety. Not to mention, nobody was really talking about motorcycles in the way I viewed them ⎯ as an incredible, fun way to experience life, that is also challenging, and requires dedication, maturity, and commitment.So, in 2015, I.

Jun 2015 - Jan 2020

Marketing Data Analyst

- First data analyst hire to help a growing startup get more from their digital analytics- Specialized in translating data into reports that connect analytics to business outcomes and opportunities- Advocated mixed methods research to provide richer feedback and answer key business questions, including qualitative and quantitative surveys, interviews.

Sep 2015 - Jul 2019

Digital Strategist

Dallas, TX

- Hired as an entry-level digital strategist to support agency leadership in pitching new business and developing digital marketing strategies for clients- Synthesized insights from analysis of online consumer behavior and competitive insights with digital behavioral data to develop marketing strategies for clients ranging from A/C repair kits to beauty.

Nov 2013 - Sep 2015

Digital Presence Intern

Research is the backbone of every great strategy. At Slingshot I researched social media and digital trends, how consumers use digital, and what companies can do to make their experience better. I also learned the nuts and bolts of digital and social media development.

Aug 2013 - Oct 2013

Account Planning Intern

I wrote and presented my first solo creative briefs, organized a focus group, analyzed survey results and conducted lots of secondary research. I saw firsthand how honesty and respect create better relationships, and that valuing yourself and your work makes your world a happier place.

Jun 2013 - Aug 2013

Social Media/Marketing Intern

Unt Student Activities

Denton, TX

I managed various social media, develop videos, poster ads and other content, and dreamed up ways to get a diverse student body involved in interest groups and on-campus activities.

Dec 2012 - May 2013

President

Unt Gravitas

Denton, TX

President, presenter, writer, strategist and all-around handy-girl for UNT's award-winning NSAC Ad Team. Our campaign for Glidden paint at Walmart won best presentation, best media plan, and second place in our district.

Dec 2012 - Apr 2013

President, Account Executive/Copywriter

Swoop Agency

Denton, TX

SWOOP is a student-managed advertising and PR agency at the University of North Texas. We do real work for real clients. We are AEs, planners, copywriters, and art directors, not interns. Unfortunately, that means we have to get our own coffee. I joined SWOOP in January 2012 as a PR strategist and copywriter. That semester, I organized the SWOOP open house.

Jan 2012 - Dec 2012

Creative Assistant

Mspiegel

Right-hand woman to Melanie Spiegel. I was a(n) bookkeeper, errands-runner, writer, IT person, organizer and more.Melanie's company, MSpiegel, offers high-level creative consulting and executive producing with image in mind. Emphasis on photography, business development and, of course, fashion.

May 2012 - Aug 2012

Childcare Staff

Denton, TX

It might not be everyone's idea of a good time, but playing dress up is better than flippin' burgers!

Feb 2011 - May 2012

Staff Writer

The North Texas Daily

Denton, TX

I wrote more than 25 stories as a news and feature reporter for the UNT student newspaper. My favorite stories were about Denton's rapid growth, a 16 and Pregnant star (who goes to UNT) and international cyber security issues.

Sep 2010 - Jan 2011
Team & coworkers

Colleagues at Twilio

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2 education records

Loryn Cole education

FAQ

Frequently asked questions about Loryn Cole

Quick answers generated from the profile data available on this page.

What company does Loryn Cole work for?

Loryn Cole works for Twilio.

What is Loryn Cole's role at Twilio?

Loryn Cole is listed as Principal User Researcher at Twilio.

What is Loryn Cole's email address?

AeroLeads has found 1 work email signal at @segment.com for Loryn Cole at Twilio.

What is Loryn Cole's phone number?

AeroLeads has found 1 phone signal(s) with area code 972 for Loryn Cole at Twilio.

Where is Loryn Cole based?

Loryn Cole is based in Dallas-Fort Worth Metroplex, United States, United States while working with Twilio.

What companies has Loryn Cole worked for?

Loryn Cole has worked for Twilio, Segment, Dataquest.Io, Ridewell, and Rainmaker Digital.

Who are Loryn Cole's colleagues at Twilio?

Loryn Cole's colleagues at Twilio include Courtney Garcia, James Sargent, Melissa Terry, Elizabeth Robinson, and Lydia Nyambura.

How can I contact Loryn Cole?

You can use AeroLeads to view verified contact signals for Loryn Cole at Twilio, including work email, phone, and LinkedIn data when available.

What schools did Loryn Cole attend?

Loryn Cole holds Bachelor Of Arts (Ba), Journalism, Advertising from University Of North Texas.

What skills is Loryn Cole known for?

Loryn Cole is listed with skills including Copywriting, Social Media, Advertising, Social Media Marketing, Facebook, Social Networking, Blogging, and Leadership.

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