Ryan Louie Email & Phone Number

Fort Lee, Nj, Us

Iselin, New Jersey, United States

- Lead 3-4 clinical trial builds in Rave EDC concurrently through all phases of solution implementation including requirements gathering, development, UAT, production, and data migration. Work closely with sponsor data management teams to ensure the most accurate and efficient ways of capturing trial data are implemented in design and document and file all decisions.- Collaborate with project managers to ensure deliverables are completed within timelines while successfully meeting all client requirements and compliance measures necessary to achieve FDA approval for study drug/device. Communicate all resources and hours spent on projects to track billable utilization and determine necessary budget adjustments/additions.- Analyze audit trail reports and database build files in Excel and SAS to identify potential data collection inefficiencies and discrepancies caused by unforeseen programming conflicts. Produce solutions and test in sandbox environments to ensure no additional issues arise from the updates.- Provide hands-on management of the design of over 50 electronic Case Report Forms (eCRFs) and programming of over 1,000 automated data validation checks per project in Rave Architect with a team of implementation consultants. Demonstrate that they are built according to specifications through interactive review sessions with client data management teams in Rave EDC. - Undertook a major initiative to lead the design and implementation of two trials sponsored by the White House for research on the effects of Long COVID. Successfully released the first trial to Production a week ahead of deadline and helped sponsor avert increased public backlash for delaying trial start date.

Iselin, New Jersey, United States

- Led 3 projects concurrently through all phases of the solution implementation lifecycle including startup, initial build, UAT, post-production and data migration. Worked closely with client data management teams to ensure the most accurate and efficient ways of capturing patient data were implemented in electronic trial design and executed by site users during patient visits.- Collaborated with project managers to ensure client studies are built according to specifications and within timelines while successfully having met all client requirements and compliance measures necessary to achieve FDA approval for the study drug/device. - Routed agreements to study build design, testing, and production environment acceptance for signature and filed all documents in the Regulated Content Management (RCM) system.- Designed over 50 electronic Case Report Forms (eCRFs) and programmed over 1,000 automated data validations (edit checks) in Rave Architect per project, and demonstrated they were built according to spec through interactive verifications in Rave EDC. - Applied post-go-live updates to studies to correct data entry errors, added and removed forms and assessed the impact of those changes on data collected on currently enrolled patients. Ran data migrations to move patients to the latest CRF version using Rave Amendment Manager.

Iselin, New Jersey, United States

- The APS (Associate Professional Services) Cohort program is a 2 year training program designed for recent college graduates and recruits from the Professional Services department's New Jersey, California and United Kingdom offices. The program integrates learning modules and hands-on, instructor led training to develop successful implementation consultants.- Engaged in classroom-style learning activities and trainings on building and designing clinical trial study eCRFs (electronic case report forms) in Rave EDC. Created forms, folders, matrices and programmed edit checks, derivations and custom functions as well as set the core configuration in several mock study builds.- Studied the overall processes of clinical trials and FDA approval to acquire insight into the industry in which the company operates. Was introduced to each of Medidata's secondary products including RTSM (Randomization and Trial Supply Management), TSDV (Targeted Source Data Verification), Patient Cloud, etc. and shadowed client meetings on their applications. - Participated in 4 mock interactive verifications in which both study structural details and dynamic actions were presented to a panel of implementation consultants. Feedback on both presentation delivery and study design were provided.- Supported 9 different client studies by producing eCRFs and programming edit checks and custom functions while under the direction and guidance of experienced implementation consultants. Tracked these deliverables in Smartsheet.

Piscataway, New Jersey

- Provided technical support using ServiceNow to over 50,000 students, faculty and staff users in person, over the phone and through email to troubleshoot over 270 distinct university account, device, software and networking issues that might have disrupted individual or departmental operations.- Advised and supported up to 10 Level 1 consultants per shift to resolve more complex issues or issues that required the attention of upper-level staff and took over calls involving difficult and angry users.- Served on the Knowledge Management Committee by editing and updating IT support articles in ServiceNow.

Piscataway, Nj

- Reported and responded to appropriate departmental IT staff any service incidents, device and power outages, and recorded escalation history of issues in timelines.- Performed regular console checks, documented errors, and monitored HVAC status within the university's data center to ensure the stability of the university's critical infrastructure.- Provided after-hours IT support to over 50,000 university faculty, staff, and students.

New Jersey, United States

- Researched and composed the components of the business plan’s finance section including sales forecast, expenses budget, statement of cash flows and income projection for a telehealth startup company. - Prepared and presented 2 major budgets to the CEO and finance department manager: 1. a funding request budget for Mobile Health Clinic asset acquisition, operation and telehealth training and 2. A marketing strategy budget to determine the most cost efficient and affordable way to support an online presence and community outreach campaign.

New Brunswick, New Jersey, United States

- Audited Emergency Department registrars to uncover major deviations from best practice which led to high claim denial rates. Focused on reducing rejection and insurance plan code change (IPCC) volume by analyzing 16 weekly revenue cycle KPI data sets in Excel pivot tables to report 10 lowest performing staff, error peak times and weekdays, and most common error types. - Prepared and presented an action plan draft from audits and data to the director of access management and ED management team to establish the need and steps to take for a standardized staff training program to be designed with a benchmark of 20% month-over-month reduction in rejection and IPCC volume.

Greater New York City Area

- Collected and analyzed patient electronic medical record (EMR) and claims data from over 160 physician practices and outpatient facilities across NYC to validate that Medicare spending per patient is proportionate to CMS calculated HCC v23 risk adjustment factor (RAF) scores, a method used for budgeting, for over 300 patients.- Generated and delivered over 30 report packages in Excel on correct coding, emergency room usage and Medicare Part A & B spending to support primary care physicians’ meeting of quality and cost standards.

Bachelor Of Science - Bs, Hospital And Health Care Facilities Administration/Management, 3.602 (Overall), 3.918/4.0 (Cumulative Major)

Activities and Societies: Health and Medicine Living-Learning Community (Fall 2017-Spring 2019) Co-President - Future Healthcare.

Accounting Technology/Technician And Bookkeeping, A

Enrolled in a Continuing and Professional Studies (CAPS) course over the summer (June - August) in order to acquire rudimentary accounting.

Banking, Corporate, Finance, And Securities Law, A

Enrolled in a summer session course to gain fundamental background knowledge in reading financial statements and investing in stocks.