Louis Freda Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Parsippany, New Jersey, United States

Led a project to upgrade Exchange 2013 to Exchange 2019 which included both design and technical execution. Stood up a new Azure tenant and Microsoft Defender environment to be used by the bank post divestiture from TIAA. Merged multiple fax platforms into one solution saving the company $25,000 a year in licensing costs and the support associated with the additional application. Delivered mission critical server support and technical expertise to the TIAA Bank messaging team. Provided… Show more Led a project to upgrade Exchange 2013 to Exchange 2019 which included both design and technical execution. Stood up a new Azure tenant and Microsoft Defender environment to be used by the bank post divestiture from TIAA. Merged multiple fax platforms into one solution saving the company $25,000 a year in licensing costs and the support associated with the additional application. Delivered mission critical server support and technical expertise to the TIAA Bank messaging team. Provided support for end users at a highly consistent level with the ability to multi-task and work on several users’ issues simultaneously. • Worked on Microsoft Exchange 2013 server maintenance and server related issues. Upgraded environment to Exchange 2019.• Provide support for end users mail flow and Office software issues. • Support and configure Blackberry Enterprise Mobility Server and Blackberry Good for mobile device mail connectivity.• Assisted Lan Administration team in solving group membership, shared mailbox, and public folder issues.• Supported mail security remediation for the Information Security team.• Administered and configured Rightfax and Biscom fax servers.• Proficient in Cisco Ironport configuration and troubleshooting.• Participated in change control meetings and implemented approved changes.• Implemented Avamar backups for Exchange server databases.• Diagnosed and resolved federated calendar sharing issues between organizations. • Updated SSL certificates on Windows servers and within the Exchange environment.• Experience with Windows Server 2012, NTFS permissions, and Active Directory authentication.• Proficient in Microsoft 365/Azure environment and licensing.• SSO – ADFS and Azure Enterprise Applications.• Microsoft licensing Show less

Woodcliff Lake, New Jersey, United States

Spearhead the operations for integrating users from Brand Connections to Advantage Solutions after an acquisition. Provide support for end users at a highly consistent level with the ability to multi-task and work on several users’ issues simultaneously. Plan, manage, and technically work on integrating M&A’s onto the Advantage Office 365 tenant. Integrate all key Brand Connections servers and data into the Advantage Solutions environment. Perform tier 3 help desk support for complex Office… Show more Spearhead the operations for integrating users from Brand Connections to Advantage Solutions after an acquisition. Provide support for end users at a highly consistent level with the ability to multi-task and work on several users’ issues simultaneously. Plan, manage, and technically work on integrating M&A’s onto the Advantage Office 365 tenant. Integrate all key Brand Connections servers and data into the Advantage Solutions environment. Perform tier 3 help desk support for complex Office 365 and Outlook issues. Manage and participate in Office 365 integrations and migrations. Work on end users mail flow issues in Exchange 2013, 2016 and Office 365. Execute administrative tasks using PowerShell in Exchange 2013, 2016 and Office 365 and developed various maintenance and provisioning scripts. Diagnose and resolve mail flow and server-side issues. Perform various Exchange 2013/2016 mailbox export/import request upon request. Address Skype for Business and Microsoft Teams issues.• Migrated approximately 20 companies of various sizes. Migrations consisted of Office 365 tenant to tenant, Exchange On-Premise to Office 365 and Gmail/Yahoo to Office 365. • Migrated all users from Brand Connections hardware to Advantage Solutions laptops.• Administered Office 365, Exchange 2013/2016, Lync 2013.• Worked on Microsoft Exchange 2013, 2016 server maintenance and server related issues.• Worked on SMTP gateway with mail routing configuration settings • Gained experience working in an enterprise server environment with Active Directory Domain Services.• Created and modified user account, security groups, and distribution list to protect company proprietary information.• Served as Mimecast administrator. Show less

Greater New York City Area

Designed and built from the ground up the network and telecom infrastructure and performed the entire information technology role for Brand Connections. Managed 400 users in offices across the US and Europe. Executed software and hardware upgrades as needed or scheduled. Repaired server and PC hardware. Installed and maintained servers, virtual machines, and workstations. Setup new SSL VPN service and installed and configured client applications. Performed remote maintenance and management for… Show more Designed and built from the ground up the network and telecom infrastructure and performed the entire information technology role for Brand Connections. Managed 400 users in offices across the US and Europe. Executed software and hardware upgrades as needed or scheduled. Repaired server and PC hardware. Installed and maintained servers, virtual machines, and workstations. Setup new SSL VPN service and installed and configured client applications. Performed remote maintenance and management for workstations and servers. Administered LAN and provided troubleshooting for systems or networking related issues. Ensured maximum operational efficiency and availability by effectively diagnosing system and network failures. Developed and maintained high availability systems in multiple remote locations.• Consistently saved the company money on an extremely tight technology budget while ensuring network redundancy and reliability. • Built the entire network infrastructure.• Addressed and handled troubleshooting calls for approximately 400 users.• Responsible for IT budgeting and vendor negotiations.• Worked on end users mail flow issues and network issues.• Handled all telecommunication issues.• Setup Linux servers for website design and SFTP.• Performed various administration tasks using Power Shell in Exchange 2007.• Involved in international users post migration issues from Exchange 2003 to Exchange 2007/2010.• Mailbox moves using PowerShell and using Exchange Management Console.• Worked on various end user issues with PSTs.• Supported and troubleshot Outlook day to day problems. Show less

Piscataway, New Jersey

East Brunswick, New Jersey