Louis Pardo Email & Phone Number

Montgomery Village, Md, Us

Frederick, Maryland, United States

• Handled account operations for over 100 international customers seeking to receive and maintain accreditation• Reviewed and audited information submitted, including reports and corrective actions to ultimately recommend to accredit or not based on data collected.• Became a subject matter expert for various international standards, requirements, regulations, policies, and procedures.• Identified opportunities to increase revenue by upselling customers into becoming members

Bethesda, Maryland, United States

• Provided customer service to an average of 60 patients a day Maintained and updated patient records in EPIC (CRM) for patients daily • Managed the calendars and email correspondence for a team of 11 doctors • Drafted reports and other documents as requested by the Practice Administrator

Washington Dc-Baltimore Area

• Provided customer service to residents and prospects over the phone and at the front desk. • Solved problems and provided timely assistance to residents and prospects with care. • Planed meaningful events and coordinated activities that engaged residents to foster a sense of community. • Built brand loyalty by ensuring a consistently positive experience for the community. • Generated awareness, interest, and excitement regarding Bozzuto properties via social media. •… Show more • Provided customer service to residents and prospects over the phone and at the front desk. • Solved problems and provided timely assistance to residents and prospects with care. • Planed meaningful events and coordinated activities that engaged residents to foster a sense of community. • Built brand loyalty by ensuring a consistently positive experience for the community. • Generated awareness, interest, and excitement regarding Bozzuto properties via social media. • Meticulously organized the front desk logs, package rooms, clubroom reservations, and freight elevators. • Drafted reports and other documents as requested by the Property Manager.• Handled all incoming and outgoing correspondence for the front office. • Managed inventory of packages, office supplies, guest check-ins, and service requests via Yardi (CRM) • Developed written materials and updated the employee handbook to reflect factual and up-to-date information for use by colleagues and temporary hires. Show less

Rockville, Md

• Managed and prepared the docket for Magistrates and Judges daily • Reviewed court motions and orders and entered data into the database • Coordinated with attorneys to schedule hearings and update the status of upcoming events • Drafted reports and other court documents as requested by the Assignment Commissioner • Trained interns on office and court procedures

Baltimore, Maryland Area

• Provided administrative support and translating services to a team of lawyers • Conducted over 250 interviews with victims of domestic violence seeking legal aid • Maintained client records in the CRM database • Acted as the primary liaison between clients and the local State's Attorney's offices

Washington D.C. Metro Area

• Managed donor database and documented donations via EveryAction (CRM) • Provided administrative support to the Executive Team by tracking expense reports, drafting thank you letters, and coordinating meetings • Collaborated on grant reports to secure funding for national events and international projects • Identified opportunities for corporate sponsorships

College Park, Md

• Coordinated donation drives and distributed emergency food relief and resources to students, staff, and faculty around campus. • Managed the inventory of supplies and stocked the shelves with various products. • Prepared weekly progress summaries for management.• Managed social media marketing and collaborated on posts. • Collaborated on grant proposals to secure funds and generate partnerships with other organizations in the metropolitan area.

College Park, Md

• Triaged technical issues for students, faculty, and staff as part of UMD’s Help Desk. • Performed hardware repairs and provided technical software support via telephone or LiveChat.