Louisa Dallow

Louisa Dallow Email and Phone Number

Senior Customer Experience Strategist (Contract) @ Purple Shirt
Auckland, NZ
Louisa Dallow's Location
Auckland, Auckland, New Zealand, New Zealand
About Louisa Dallow

Experienced people and customer experience consultant with 15+ years in product management, employee engagement, and strategic problem-solving. Dedicated to driving change through diversity and innovation, focusing on people-first solutions and behavioural design. Available for contract or consulting roles in brand strategy, internal communications advising, agile marketing, customer experience leadership, and program direction. Reach out for a chat over coffee or virtually.

Louisa Dallow's Current Company Details
Purple Shirt

Purple Shirt

View
Senior Customer Experience Strategist (Contract)
Auckland, NZ
Employees:
19
Louisa Dallow Work Experience Details
  • Purple Shirt
    Senior Customer Experience Strategist (Contract)
    Purple Shirt
    Auckland, Nz
  • The Experience Theory
    Founder
    The Experience Theory Jun 2021 - Present
    Auckland, New Zealand
    An experienced problem to solution thinker with a background in business strategy and an understanding of social and commercial outputs. With this combination of skills, I help organisations make purpose driven decisions with a focus on triple bottom line. The experience theory partners with people who are on a journey to make outcome based decisions as a partnership with their people, and their customers.
  • Startmate
    Women Fellow, Spring23
    Startmate Sep 2023 - Oct 2023
    Auckland, New Zealand
    Supercharging my startup career alongside a vibrant community of ambitious women. Accessing mentorship, networking with industry leaders, attending tailored events, and staying at the forefront of startup trends. Championing diversity and women's leadership.
  • New Zealand Media & Entertainment
    Gm Customer
    New Zealand Media & Entertainment Feb 2022 - Mar 2023
    Auckland, New Zealand
    Responsible for delivering an exceptional customer experience to drive audience growth and engagement; with core output as development of voice of customer strategy and leading a team of talented UX, CRO, Customer Engagement and CX people.
  • Urban Fox
    Managing Director
    Urban Fox Sep 2010 - Jan 2022
    Auckland, New Zealand
    Business development, sales forecasting, marketing planning, brand strategy, research and insight generation, social media planning and community management workshops & presentation planning and execution.
  • Fonterra
    Sales And Marketing Disruption Project Manager, Disruption Platforms
    Fonterra Jul 2020 - Sep 2021
    Auckland, New Zealand
    Commercial strategy, service design, brand development, change management, rapid prototype and product delivery, eCommerce development.
  • Fonterra
    Marketing Capability Manager - Apac
    Fonterra Nov 2019 - Jul 2020
    Auckland, New Zealand
    Employee experience mapping, internal communications, project leadership & management, strategic planning and adoption strategy.
  • Fonterra
    Digital Marketing Capability Lead - Apac
    Fonterra Aug 2019 - Oct 2019
    Auckland, New Zealand
    Employee experience mapping, internal communications, project leadership & management, digital strategy, strategic planning and adoption strategy.
  • 99
    Project Director (Contract)
    99 Jun 2019 - Jul 2019
    Auckland, New Zealand
    Project delivery, stakeholder management, communications.
  • Bank Of New Zealand
    Digital Engagement Manager
    Bank Of New Zealand Feb 2017 - Dec 2018
    Auckland, New Zealand
    Product ownership, internal communications, corporate strategy, adult learning framework, agile programme management, staff persona development.
  • Visit Victoria
    Senior Regional Marketing Manager (Contract)
    Visit Victoria Dec 2014 - Dec 2016
    Auckland, New Zealand
    Channel planning, marketing strategy and tactical rollout, external communications, UX and content development.
  • Genesis
    Marketing Manager Customer Lifecycle (Contract)
    Genesis Sep 2014 - Dec 2014
    Greenlane, Auckland
    Supplier negotiation, brand strategy, customer journey mapping, ATL, TTL and BTL campaign management.
  • Genesis
    Marketing Manager (Contract)
    Genesis Feb 2013 - Sep 2013
    Auckland
    Supplier negotiation, brand strategy, customer journey mapping, ATL, TTL and BTL campaign management.
  • Westpac New Zealand
    Marketing Manager - Housing
    Westpac New Zealand Mar 2012 - Nov 2012
    Auckland, New Zealand
    Customer journey mapping, change management, internal and external communications, employee engagement, UX.
  • Westpac New Zealand
    Marketing Manager - Migrant, Personal Finance, Deposits & Transactions
    Westpac New Zealand Sep 2011 - Feb 2012
    Auckland
    Portfolio management, Customer journey mapping, change management, internal and external communications, employee engagement, UX.
  • Orcon
    Marketing Manager - Acquisition (Contract)
    Orcon Jun 2011 - Sep 2011
    Auckland, New Zealand
    Communications strategy, internal communications brand strategy, audience segmentation, UX and eCommerce development.
  • Stanley St
    Senior Account Manager (Contract)
    Stanley St Mar 2011 - May 2011
    Auckland, New Zealand
  • One Picture
    Consumer Strategist (Contract)
    One Picture Sep 2010 - Jan 2011
    Auckland, New Zealand
  • J. Walter Thompson Worldwide
    Senior Account Manager
    J. Walter Thompson Worldwide Nov 2009 - Oct 2010
    Auckland, New Zealand
  • Saturday Creative
    Consumer Strategist And Design Manager
    Saturday Creative Mar 2009 - Nov 2009
  • Saatchi & Saatchi
    Account Manager
    Saatchi & Saatchi Jul 2007 - Mar 2009
    Auckland
  • Lowe Worldwide
    Account Executive
    Lowe Worldwide Apr 2006 - Jul 2007
  • Ht&E Limited
    Marketing And Sales Assistant
    Ht&E Limited Jan 2005 - Apr 2006
    Auckland

Louisa Dallow Education Details

Frequently Asked Questions about Louisa Dallow

What company does Louisa Dallow work for?

Louisa Dallow works for Purple Shirt

What is Louisa Dallow's role at the current company?

Louisa Dallow's current role is Senior Customer Experience Strategist (Contract).

What schools did Louisa Dallow attend?

Louisa Dallow attended Auckland University Of Technology, Indian Institute Of Management Bangalore, Marist College, Auckland, Renew Your Mind.

Who are Louisa Dallow's colleagues?

Louisa Dallow's colleagues are Samuel Hunt, Jon Martin, Steve Alexander, Rhiannon Josland, Blake Lough, Daniel Lafferty, Kimberley Edgell.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.