Louise Coetzee Email and Phone Number
As an HR Assistant at Growth Hub, I'm dedicated to ensuring a seamless recruitment process while also broadening my responsibilities beyond recruitment coordination. I take pride in crafting compelling job descriptions to attract top talent and promoting job listings on platforms like LinkedIn and Indeed, expanding our reach to a diverse pool of qualified candidates.In addition to recruitment, I play a pivotal role in the onboarding process, where I prepare job offers, contracts, and necessary employee documentation. This not only contributes to the team's efficiency but also ensures a positive experience for new hires.My adaptability shines as I handle various responsibilities to meet the team's dynamic needs. In client management, I'm enthusiastic about executing projects and addressing a wide range of client issues. I enjoy maintaining client databases and am eager to enhance client relationship management on CRM platforms.Additionally, I am responsible for Quality Assurance for cold email marketing campaigns at Growth Hub, ensuring that our campaigns are effective and compliant with best practices.Building strong relationships with both clients and colleagues is at the core of my professional ethos, and I aspire to continue growing within the industry. I am committed to continuous learning, always seeking opportunities for personal and professional development, and value feedback as a crucial tool for growth.I am dedicated to making a positive impact and am excited to continue my journey of learning and development. #HumanResources #QualityAssurance #Recruitment #ClientRelations #LearningAndDevelopment #AspiringProfessional
Growth Hub
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Human Resources AssistantGrowth Hub Feb 2024 - PresentRecruitment Coordinator (Employment Services):*Assist HR in drafting job descriptions and job adverts.*Post job adverts to job boards (LinkedIn and Indeed).*Screen CVs or headhunt candidates where required.*Conduct telephonic/video screenings with candidates before shortlisting them for interviews with the HR Manager.*Set up interviews for candidates with the HR Manager.*Coordinate reference checks.*Draft shortlisted candidate CVs.*Update and maintain candidate databases and client information sheets.*Assist with onboarding efforts (offers, contracts, employee onboarding forms, systems onboarding and training, HR inductions, etc).*Assist with probationary period documents.Human Resource Admin:*Manage and coordinate the planning, implementation and administration of programs and processes in the functional areas of HRM.*Ensure that all relevant HR information is stored on G-Drive.*Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.*Participate in mapping out HR processes.*Participate in research regarding SA labour laws to ensure compliance.Remuneration (Payroll) / Benefit Administration:*Assist the HR Manager with the monthly payroll process (Staff changes, reimbursements, etc).Employee Wellness and Engagement:*Assist the HR Manager with quarterly and bi-annual wellness initiatives to promote the wellness and employee engagement of the company.*Wellness initiatives include EAP programs, quarterly wellness workshops, social events, etc.*Other ad hoc duties if and when it is required.
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Recruitment CoordinatorGrowth Hub Oct 2023 - Jan 2024United Kingdom* Collaborate with the HR team to craft comprehensive job descriptions and compelling job advertisements, ensuring they resonate with potential candidates.* Promote job listings on prominent platforms, such as LinkedIn and Indeed, to reach a wider pool of qualified candidates.* Assess resumes and engage in proactive headhunting activities, as necessary, to identify promising candidates for open positions.* Conduct initial telephone or video screenings with candidates, optimizing the HR Manager's interview selection process.* Coordinate and oversee the interview scheduling process between candidates and the HR Manager.* Facilitate thorough reference checks as part of the candidate evaluation process.* Create professional and polished CVs for candidates who have been shortlisted for positions.* Maintain and update candidate databases and client information records for efficient recruitment tracking.* Provide comprehensive support in the onboarding process, including preparing job offers, contracts, and necessary employee onboarding documentation.* Assist in managing documentation related to employee probationary periods.* Adapt to ad hoc responsibilities as they arise to support the team's needs.
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Client Services ConsultantLekker Laa Feb 2021 - Jan 2024Hong Kong* Executing both short-term and long-term projects designed to address a wide spectrum of client issues and requirements.* Employing situational and data analysis techniques to comprehensively identify and comprehend client and employee problems and concerns.* Maintaining and updating the client database to ensure accurate and up-to-date information.* Creating and managing client profiles on the Kommo Amo ecommerce CRM platform, enhancing client relationship management.* Guiding client orders from initiation to completion, effectively placing them on the CRM and adeptly minimizing potential delivery issues.* Taking charge of stock management to ensure efficient inventory control.* Corresponding with clients and promptly resolving inquiries through channels such as email and WhatsApp for Business.* Skillfully handling customer complaints, providing timely and suitable solutions, and ensuring that issues are resolved to the satisfaction of all parties.* Diligently recording customer interactions and managing customer accounts efficiently.* Adhering to established communication procedures, guidelines, and company policies to maintain consistency and professionalism.* Going the extra mile to foster engagement and build strong rapport with customers.* Demonstrating exceptional leadership by coaching the team to ensure they can contribute effectively to the company's overall success.
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Assistant ManagerRaaniep Spices Jul 2016 - Aug 2017Rayton* Provide guidance and supervision to a team, ensuring efficient performance.* Oversee spice inventory, ordering, storage, and maintaining accurate stock levels.* Enforce quality control standards to preserve spice freshness.* Manage fulfilling customer orders with accuracy and timely delivery.* Build relationships with spice suppliers, optimizing procurement terms.* Train new employees and coach for enhanced performance and product knowledge.* Create schedules, manage shifts, and meet operational demands.* Address inquiries, resolve issues, and maintain client relationships.* Ensure workplace safety and regulatory compliance in spice handling.* Maintain records, generate reports to monitor team and operations.* Tackle operational challenges and implement process improvements.* Assist in cost control and maximize profitability.* Foster a positive work environment, encouraging teamwork and open communication.* Conduct performance evaluations, provide constructive feedback to the team.* Ensure adherence to company policies and procedures.* Identify process improvement opportunities, enhance efficiency and satisfaction.* Allocate resources effectively for operational goals.* Develop emergency response procedures for unforeseen circumstances.* Stay updated with spice industry trends to improve sales and service.* Gather and analyze customer feedback for procurement and distribution adjustments.
Louise Coetzee Education Details
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Hugenote HoërskoolGrade 12
Frequently Asked Questions about Louise Coetzee
What company does Louise Coetzee work for?
Louise Coetzee works for Growth Hub
What is Louise Coetzee's role at the current company?
Louise Coetzee's current role is Strategically Connecting Talent with Opportunity | Recruitment Professional I HR Assistant.
What schools did Louise Coetzee attend?
Louise Coetzee attended Hugenote Hoërskool.
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