Louise Clark

Louise Clark Email and Phone Number

knowledge Management and Service Desk Lead @ Aviva
london, greater london, united kingdom
Louise Clark's Location
York, England, United Kingdom, United Kingdom
About Louise Clark

Experienced and results-driven IT leader with a proven track record of success within a FTSE 100 company in the dynamic Insurance sector. With a strong foundation in Project Management, Leadership, Recruitment, and People Development, I specialize in delivering innovative IT solutions that align with business goals and drive positive customer outcomes.Throughout my career, I have cultivated high-performing teams by fostering a collaborative and inclusive culture where individuals feel empowered to excel. I am passionate about mentoring and developing talent, ensuring colleagues are equipped with the tools and opportunities they need to thrive professionally.I am actively involved in schools and social mobility charities, helping young people explore and understand their career options. I am deeply motivated by the vision of creating a more inclusive workplace and IT industry that supports and inspires everyone.

Louise Clark's Current Company Details
Aviva

Aviva

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knowledge Management and Service Desk Lead
london, greater london, united kingdom
Website:
aviva.com
Employees:
28060
Louise Clark Work Experience Details
  • Aviva
    Knowledge Management And Service Desk Lead
    Aviva Aug 2024 - Present
  • Aviva
    It Care Service Desk Frontline Lead
    Aviva Sep 2019 - Dec 2024
    York
  • Aviva
    It Care Team Leader
    Aviva Jul 2017 - Sep 2019
    York Monks Cross Moorside
  • Aviva
    It Care Service Desk Support Manager
    Aviva Jun 2017 - Sep 2019
  • Aviva
    Operational Support
    Aviva Jan 2016 - Jul 2017
    York Monks Cross Moorside
    In brief summary this role involves governance, operational support and performance management.
  • Aviva
    It Access Analyst
    Aviva Oct 2012 - Jan 2016
    York Wellington Row
    Provisioning IT Access profiles across the business. This included visiting various sites to understand the business need and deliver IT Access in a Systems Thinking way . Transforming IT support under the Umbrella of 'IT Care' .
  • Aviva
    It Service Desk Analyst
    Aviva Mar 2012 - Oct 2012
    York Monks Cross Moorside
    Supporting colleagues and fixing their IT issues; from simple password resets to more technical remote fixes.

Louise Clark Skills

Management Customer Service Microsoft Office Leadership Risk Management Business Analysis Change Management Strategic Planning It Recruitment Service Operations

Louise Clark Education Details

Frequently Asked Questions about Louise Clark

What company does Louise Clark work for?

Louise Clark works for Aviva

What is Louise Clark's role at the current company?

Louise Clark's current role is knowledge Management and Service Desk Lead.

What schools did Louise Clark attend?

Louise Clark attended Teesside University.

What skills is Louise Clark known for?

Louise Clark has skills like Management, Customer Service, Microsoft Office, Leadership, Risk Management, Business Analysis, Change Management, Strategic Planning, It Recruitment, Service Operations.

Who are Louise Clark's colleagues?

Louise Clark's colleagues are Anjali Nalawade, Marc Herriott, Jesus Rodriguez, Jo Grosvenor, Chandan Kumar, Steve Learmond, Michael Morgan.

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