Louise Wright Email & Phone Number

Ipswich, England, United Kingdom

• Answering enquires from customer and third-party companies
• Making enquiries to third-party companies and customers to gather further information
• Work through post that is received from customers and third-party companies and deal with any action required
• Use of interpersonal styles to reduce tension or conflicts with customers and third parties. This includes establishing clear rationale for resolving conflicts
• Work through diaries that are set to action on any outstanding… Show more
• Work through diaries that are set to action on any outstanding work

Ipswich, England, United Kingdom

• Registering and logging of all new claims
• Arranging the recovery for motor claims
• Booking customers into recommended repair centres
• Arranging third party suppliers for home claims
• Assisting customer with queries and complaints
• Supporting team members and other colleagues with any questions or queries

Ipswich, England, United Kingdom

• Registering and booking appointments for customers
• Pre-testing customers before their appointment with the Optician
• Assisting customers with their selection of frames and lenses for glasses
• Fitting and going through spectacle care on collection of glasses
• Teaching new contact lenses customers how to put contacts lenses in and out of their eyes and the associated care regimes
• Training and mentoring of new colleagues